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Customer reviews

Rating 4.8 out of 5 stars with 7055 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 7,055 reviews
  • Rated 2 out of 5 stars

    Good multipurpose oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks pizzas, chicken wings, bacon, and steak properly. I really dislike the cleaning aspect. The grease that gets splattered against the sides of the oven is practically not able to be cleaned. It really is an eye sore for a great looking machine when it sits on the counter top.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short lived Slicer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking slicer! HOWEVER—- Used it for the first time this morning to slice a lean boneless round steak butt for Jerky and it made about 15 thin slices and the blade QUIT turning! No warning- no binding , no smell - just quit turning the slicing blade but motor still runs. Removed blade and gears behind are not moving either ! All gears are intact and well lube but something internal must be bad! Returning to Store! Maybe that’s why the price was so low ? Let ya know the outcome later !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very cheaply made and after holding it down to blend, it starts to smell like something is burning. I’ve on used it a few times and the plastic is melting! I regret buying it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt get a chance to use services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the warranty lasted just a little bit longer so I could have used the services.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Digital display is broken/blank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 6 weeks ago. Digital display no longer works. Can’t use it without the digital display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Protection has honestly been one of the few protection plans that actually feels worth paying for. Every time I’ve needed help with a product, Geek Squad has treated me fairly and made the process simple instead of turning it into a fight. Whether it was replacements, repairs, or general support, they’ve consistently done right by me. What really stands out is the peace of mind. Electronics are expensive, accidents happen, and having coverage that actually delivers makes a huge difference. I’ve dealt with other stores before, and none of them have matched the level of support and reliability I’ve gotten from Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Protection is one of the main reasons I keep shopping at Best Buy. Electronics don’t last forever, accidents happen, and sometimes products just randomly die on you. Best Buy has consistently been good about actually addressing those issues instead of making customers jump through endless hoops. What I appreciate most is the peace of mind. When something stops working unexpectedly, Geek Squad Protection makes the situation far less stressful because you know there’s actual support behind the purchase. I’ve had products replaced and serviced without major problems, and that reliability keeps me coming back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Having for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan was easy to purchase and gives me extra confidence with my setup. Accidental coverage is a huge plus, especially for expensive electronics and gaming equipment. The process was simple, and the staff explained everything clearly. It’s nice knowing I have support if something unexpected happens, and Geek Squad has always been helpful whenever I’ve had questions. Definitely worth it for the added protection and peace of mind over the next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me multiple times. I am a hair dresser that has gone through a lot of high end hair dryers. If I didn’t get this I would be out a lot more money than the cost of the warranty. Definitely worth it and if you are buying a Dyson hairdryer from Bestbuy, DO IT! Bestbuy is much easier to deal with than Dyson directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: Let's just be honest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Let's be honest, technology can be a terrifying beast. One minute you're happily scrolling, the next, your computer's throwing error messages like confetti, your printer's decided to stage a paper jam rebellion, and your smart home is suddenly... well, not so smart. That's when I called the Geek Squad, and let me tell you, they didn't just fix my problems, they performed a digital exorcism! From the moment I scheduled my appointment, the process was seamless. The agent who helped me was knowledgeable, patient, and actually listened to my (often panicked) tech-babble. When Agent [Insert Agent Name Here, if you recall it] arrived, they were punctual, professional, and had a genuine enthusiasm for solving my tech woes. They didn't just slap a band-aid on the issue; they diagnosed the root cause, explained it in a way I could actually understand (no small feat!), and implemented a long-term solution. My computer, previously a sluggish, error-prone mess, is now running smoother than ever. My printer, once a source of constant frustration, is printing crisp, clean documents like a dream. And my smart home? It's finally living up to its 'smart' potential. What truly sets the Geek Squad apart is their commitment to customer service. They didn't just fix my devices; they empowered me to better understand and manage my technology. They were friendly, respectful, and genuinely cared about ensuring I was satisfied with the results. In a world where tech support can often feel like navigating a frustrating maze, the Geek Squad is a beacon of light. They're not just technicians; they're tech therapists, digital problem-solvers, and all-around amazing people. If you're looking for reliable, expert tech support, look no further. The Geek Squad is the real deal, and they've earned my unwavering loyalty (and hopefully, that gift card!)."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection it’s a life saver! We had a flood in our city and it broke my last device. I was able to go in and get it replaced no problem, no extra money down. Thank you geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction gruaranteed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfaction guaranteed. Excellent service - my coffee machine broke after less than a couple of years. This is the first time I claimed warranty. They are true to their word - they replaced my machine with a brand new one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting geek squad protection on your tech items!! Even though it’s a couple extra bucks it’s worth it for if it breaks or gets damaged or just stops working! Always protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Dynamo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this portable dynamo of a percussion massager! I’ve had it a a couple years now and its still performing the same as it did fresh out the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice, I know few more hundreds but if something happens with your product this will save the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed it yet, but I do know geek squad can come in clutch when it's needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the protection because if something happens your protected

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind and Excellent Coverage - Geek Squad’

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I cannot emphasize enough how grateful I am for Geek Squad’s 2-Year Accidental Replacement Plan. This comprehensive coverage has provided me with unparalleled peace of mind and exceptional service in protecting my valuable electronics against unexpected accidents and mishaps. From the moment I purchased the plan, the Geek Squad team impressed me with their knowledge and professionalism. They took the time to explain the terms and conditions of the plan, ensuring that I fully understood the coverage and benefits. Their commitment to customer satisfaction was evident, and I felt confident in my decision to invest in the Accidental Replacement Plan. The coverage offered by the plan is nothing short of outstanding. It goes above and beyond the standard manufacturer’s warranty by protecting against accidental damage, such as drops, spills, and even power surges. Knowing that my devices are safeguarded from unpredictable incidents brings me tremendous peace of mind. Geek Squad’s prompt and hassle-free replacement process has proven invaluable in getting me back up and running quickly when accidents do occur. The convenience and reliability of the Geek Squad team cannot be overstated. Their representatives are always ready to assist, providing prompt and knowledgeable support when I need to file a claim or seek assistance. The claims process is straightforward, and their professionalism ensures a smooth experience every time. Whether it’s through phone support or in-person at a Best Buy store, Geek Squad consistently goes above and beyond to deliver exceptional customer service. I appreciate the flexibility and ease of managing the plan. The ability to access my plan information online, review documentation, and track claims adds a layer of convenience. The plan also offers seamless transferability, allowing me to transfer the coverage to another device or even to a new owner if I choose to sell my protected electronics. This flexibility is a testament to the customer-centric approach of Geek Squad. Value for money is another aspect where the 2-Year Accidental Replacement Plan truly shines. Considering the cost of repairing or replacing electronics, the plan offers a cost-effective solution that saves me from unexpected expenses down the line. The peace of mind and convenience it provides far outweigh the initial investment, making it a wise choice for anyone who wants to protect their devices and avoid costly repairs. In conclusion, Geek Squad’s 2-Year Accidental Replacement Plan is an absolute must-have for anyone looking to safeguard their electronics. The comprehensive coverage, exceptional customer service, convenience, and value for money make it an outstanding investment. I wholeheartedly recommend this plan to anyone who wants to protect their valuable devices and enjoy peace of mind knowing that Geek Squad has their back.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Waranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made the investment of adding the gsp on my product. Makes me feel happy and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course! Here's a heartfelt feedback for the 2-Year Accidental Geek Squad Replacement Plan: --- Peace of mind is priceless, and that’s exactly what the 2-Year Accidental Geek Squad Replacement plan gave me. Accidents happen, and knowing my purchase was protected made me feel so much more confident. The process was smooth and stress-free when I needed help — no long waits or hassle. It’s rare to find service that truly puts the customer first, but Geek Squad really delivered. I'm so glad I added this protection; it was worth every penny for the security and support it provided. --- Let me know if you'd like a more concise version too!

    I would recommend this to a friend