Customer Ratings & Reviews

I mean what else can you say about a free replacement? 5 stars baby

Love the no BS concept of these plans. It doesn’t matter what goes out they will swap with no questions asked!

I always feel better about my Best Buy purchases with an Accidental Geek Squad Replacement policy. Though I don't always purchase a back-up replacement policy for some purchases at Best Buy, I would have to say that 90% of the time I do.

I love my new trash can, bought it for the nurse and therepist that comes every other day to put their footies in, who wants to put their hands on someone else’s garbage can, plus it adds a bit of glam to the kitchen

Best Buy provides Nice service. Their customer service is the best. I go there often to buy any electronic devices.

The Geek Squad Replacement is unbelievably good! We highly recommend this service!

The 2-Year Accidental Geek Squad Replacement Warranty is a vast improvement over almost anything I have discovered. This service is unmatched service for most items and is an added benefit to the Best Buy Geek Squad Yearly Contract. Way to go!

Bought coverage for a small kitchen appliance. Developed issues but product had been discontinued by BB. Geek squad offered a replacement product. Easy claims process.

If you do not buy a replacement warranty - you are a knucklehead! This is the easiest to replace warranty out there - it is attached to your account so you do not have to save receipts! You also do not have to demonstrate the issue with the product - it is the easiest process!!

This product is very good. I wanted to put 2 items in at one time and dinner is done like the Air Fryer trays. I love my Air Fryer Oven.

Will be easy to get a replacement for this or a refund

Agents were extremely helpful and informative. Warranties handled through them leave me at peace and encourages me to buy from Best Buy for all of my tech products.

ANYTIME YOU PURCHASE ELECTRONICS YOU NEED THIS FOR SURE

Geek squad insurance so far I am liking it but we'll see what happens in time but if your person like me that really likes to protect your products this is the way to go

This is very economical! Someone knocked over a 32 ounce water bottle into my son’s MacBook. The extensive repairs were covered in full. Then, he cracked the screen - totally covered. If you have kids, this is worth it.

If you purchase anything make sure you get a protection plan Best Buy has one of the best protection plans money can buy wouldn't recommend this for any product you buy from them great service

Used this to replace a Macbook air case that broke. My experiences with phone cases and tablet cases lifetime hasn't been good so decided to purchase the extra warranty and it paid off this time. Always consider the quality, use, durability, and your ability to afford a replacement.

I haven't needed to use the protection plan for my Breville juicer, so I dont know what to say. Have use my other plan for washer (Samsung), so that is saying something as I use my juicer daily and washer once a week.

Just got an espresso machine and decided to get a warranty from geek squad. Im goad i did. No issues as of yet but i thought something was wrong with it and they had no issue helping me walking me throught the process and even offered to replace if it was too complicated for me.

My electric kettle was replaced when it stopped working after one year. My 60" samsung tv was repaired in my house after over 3 yrs of use!