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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6982 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 6,982 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use geek squad! It’s the perfect peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased the warranty. Just in case something happens to MY product I can get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They all work great, very satisfied with them, will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It help me to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a greek squad and it help me exchange the damaged product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best product replacement. I always buy them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best protection plans are I would always recommend them no matter what I would buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage should start when received, not shipped.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but am very happy with the price for the coverage. Only complaint is that they started my coverage when the item shipped and not when I received it so I lost over a week of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. If it’s offered I always get geek squad replacement insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money to attach a replacement plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always GRATEFUL to be able to have the 2 year replacement.........worth it for any appliance that is offered with it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sarah. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Ninja protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hoping won't need it . Ninja canisters tend to break motors are good

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Excellent product!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that everything seemed to work smoothly and I hsd no issues understanding how to use the product. Very easy to follow instructions and great quality too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tech Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best insurance you could get on a device. Geek Squad has always been helpful whenever I run into a malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great investment to protect my appliance its better to have peace of mind when purchasing appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure work with the G squad. They go above and beyond at my local store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like advertised!! It’s a great purchase ! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV connected all devices explained about the money and showed me how to rotate my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the warranty to protect the purchase product. Haven't used it yet but good to know it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the warranty so i have it if I need it, not need it when I dont have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The item is still working perfectly so I’m not sur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is still working perfectly so I’m not sure if I will ever get to use this warranty.

    I would recommend this to a friend