Customer Ratings & Reviews

Geek Squad is the best. Always willing to help. Wonderful experts

Must have when making a purchase like this. Worth the money.

This is fantastic. If you have any problems, you can get the unit fixed, or exchanged.

I have not used the Geek Squad for the item I purchased, but I have used it for other items like my Oculus Quest and Oculus Quest 2 for drifting issues with controllers. The convenience of being able to get a replacement the day you bring your item in, without having to send the item out to be inspected. If you use the Geek Squad service, and receive the replacement item (essentially you redeemed it), you will need to purchase Geek Squad again to continue coverage.

I normally do not buy warrenties for small appliances.

great customer service from geek squad at a Bay Area location

I really like this air fryer. I have used it for several different items and they have all been very good. I do wish that they would include a cookbook or manual with directions for the use of different temperatures that should be used for certain items. This is my first air fryer, so it has been a learning curve. My favorite is salmon fillets with brown sugar on top!

I doubt I'll need to use this. It gives me peace of mind knowing if there is a problem I can easily get a replacement during the warranty protection period.

Its magnific service I can used and received new machine.

Worth the purchase. The people working for Geek Squad are excellent at setting up your TV and mounting it to the wall. They also setup my receiver, DVD player. Programed my universal remote and took the time to explain how to use everything. The last time the tech was at my home he connected my new modem. He did all the communicating with Cox tech support. Then he set up my new mesh router. Worth the purchase big-time!

Only had to use it once, but it gave me a quick turnaround time and excellent service!

The prices is right! When I request service this worth the price I paid.

Amaizing Fan I Love it I Will Buy Another one Next Time

These guys are very awesome. I love Best Buy. It’s a no nonsense situation almost always go in a handle your business you do it you cut it do you wait around a bit and then you go and I’ve been happy 99% of the time can’t beat that and when buying a cup of coffee, pots and vacuums along the way or something happened to them I could just walk in and get another one or have another one sent right out to me because geek squad rocks

Have bought the Geek Squad on all my Best Buy purchases. Claims are handled quick and easy, never a hiccup. Phone support and resolution is excellent. Will buy again.

This fan was a life savior. During the heatwave I got this as a last resort because I was lacking cash, and it helped me so much, I use it nonstop! Make sure to add that protection in case you kick it at night lol.

So far so good. Hoping we won't ever need to use this replacement feature. Was skeptical that we'd have problems with the air purifier since I'd never had one. Well, this unit is incredible so far. Doubt we'll use this replacement option, but you can never be too careful.

Never had to use it thank heavens but had the plan just in case for the money I invested.

Very professionals and on point, always on time and ready to help.

Geek Squad is a trusted name in the world of tech support and protection plans, and their 2-year warranty coverage certainly lives up to their reputation. As a tech enthusiast, I recently had the opportunity to experience the Geek Squad Protection Plan for a variety of electronic devices, and I'd like to share my thoughts on the service.