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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6978 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 6,978 reviews
  • Rated 5 out of 5 stars

    a main reason to choose Best Buy over amazon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind of the geek squad warranties! I can let my kids play with things, and know that if the item just stops working after a year or so, I can just bring it in and get a gift card to buy a replacement item - this is one of the main reasons I choose Best Buy over Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have them in your back pocket for needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is always great! I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy DOES stand by their warranty words

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often struggle with "should I or shouldn't I" purchase a service agreement or extended warranty. If I ever need it, will I really get what I think I should have (i.e. repair, replacement, no hassle). I have purchased agreements from Best Buy in the past and am pleased to say service agreements are easy to access and they always stand by their word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fryer love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I like the dual area and that i can cook two different items with each having its own temperature and time settings. User friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stand behind their product. Would aways purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service for many electronic items and it great to have .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old airfryer decided that it didn’t want to heat. I was able to take the unit to the store and exchange easily for a new one no questions asked. I love that I can get a replacement so easily. I definitely purchased a new plan for the new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the extended warranty. It is nice to know the warranty is there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good on geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very good about processing things in a timely manner and not giving up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway recommend getting geek squad with my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extra Geek Squad warranty for a coffee maker, around 4 weeks of use the carafe got broken, I called BestBuy they said bring the whole coffee maker back in, I did and they sent me out the door with a brand new one, not a question asked, the warranty I purchased was $19.99 and a new carafe would have been $25, so it paid for its self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the insurance on small items that I constantly use a lot. Like headphones. blenders. Washing machines. television. For the simple reason that I constantly use them a lot and stuff happens why deal with the headache. I’m buying peace of mind and all I have to do is says “here” they fix it or they gave me a new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best Buy Protection is a Good Idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Geek Squad protection plan to add accidental damage to my De'Longhi coffee and espresso machine. I've had protection plans for items that I purchased from Best Buy just to cover my butt in case of an accident or repair for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juicer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best safety plan! For reassurance purchases and if anything goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use this but for the price you can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iron ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Iron. The best I have had!!! Worth it. Have and will recommend to family and friends!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best. It safe me from another $199 after my blender spoiled. They gave me a new one. It’s highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can walk into any Best Buy store. They be able to help you out right away excellent customer service. They also do a home service for your electronics and you can also give them a call and talk to them fantastic way of dealing with technical support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This mixer/blender is awesome. Works well and is fast.

    No, I would not recommend this to a friend