Customer Ratings & Reviews

Don’t want to sound like a broken record. But Best Buy warranty and protection plan are hassle free and are the best. Never had a problem. And returned my fair share no problems.

Straightforward and friendly, and usually easier to get into than other shops. Sometimes other places can do more custom upgrades when they do repairs, but here you always know what you get and with a guarantee. What else is there to say.

This warranty is super useful because if anything happens to my TV I know I can get it replaced easily

Honestly, even if you don’t think you’ll need it, get it. Been a life saver when it comes to a finicky coffee maker/espresso duo I have.

i havent have a problem using it one item broke down easy fix with no problem great value for the money

Gave me a new one took 5 minutes to walk out the same day had to pay for nothing!

Excellent product, I am very satisfied, it is what it was. easy to use, versatile and easy to maintain.

Got me an idea about my appliances and size selection

Is the best coffee machine’s I love it had the milk and the coffee is very strong

"Geek Squad provides exceptional tech support and peace of mind. Highly recommended for all your tech needs!"

Never had to use it as my products have worked greatly without and issues. But it is nice knowing I have product support if anything goes wrong.

Best machine if you want a good espresso. I have had it for two years. Still going strong!

Have purchased many BestBuy products during 2023 and haven't had to contact them for Geek Squad support on any of them.

Love this, super easy to set up, clean & use! Only little hassle us getting the filter in but not a big deal. Def helps on a day to day in our home!

Fantastic service one of the best there is not because they fix your item but because if they can fix it or give you a new one you get a full refund on the item even years after purchase

I always get Geek Squad protection or replacement on my expensive items or gifts. Ease of replacement or service.

Thank God for protection plans....wish they were lot cheaper but overall a great value....

The protection plan is well worth the money because you never know when something goes wrong or you have a mishap

I love to purchase Geek Squad Replacement since it let me feel more safe and comfortable. In case anything happened to my purchase, I can go over there to get a new one with full refund without any trouble.s

Very professional and good customer service. Answer questions thoroughly and very responsive to our needs. Awesome job