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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7014 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 7,014 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a believer in protecting my stuff. I've been down the road without protection, and its aggravating and expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the value. Love that anything that can be fixed will be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement plan on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to make sure you are protecting your investment in electronics with Best Buy's geek squad plan. It's superior to all other replacement plans on the market, with a hassle free fix/exchange if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very attentive, polite and willingness to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for peace of mind. Recommended for big ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have that GeekSquad replacement. Save us from having to rebuy our coffee machine. All we had to do is pick the same or sillies item and we just paid the price for the new replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to replacement no to geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the replacement option but turkey enough that I can usually fix most things so don't need the geek squad however it is nice to just get a full brand new replacement if something goes wrong in the 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave Best Buy without it, I always buy Geek Squad protection with every purchase. Nothing better than having that Peace of Mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad warranty because they've never failed me on prior warranty purchases. I highly recommend obtaining the additional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of geek squad. I used to work for Best Buy and I would always recommend any geek squad plan that had a replacement plan. Super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need that extra warranty. If something happens to the elements or whatever I like to be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buying extended warranty is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service, fast nice and polite. was able to answer my questions and concerns.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad if you want a quick coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    depending on what kind of coffee you use, it can be a useful thing, it can't be a real espresso machine, but for quick coffee it's ok, I've been using lavazza for years, but this machine doesn't have the same taste as a real espresso machine...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extra protection for my Best Buy products. I feel at ease if I have to return or exchange an item due to breakage or malfunction. And if its a Geek Squad situation they are so patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad insurance for expensive electronics because I just go to the store to replace it in the event that the item is malfunctioning without dealing with external 3rd party making the process longer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always worth the money.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great and either gets fixed or replaced. Patience is all you need if it has to be repaired and it will come back good as new.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the 24-month Geek Squad Protection plan for a while now, and it has provided some peace of mind. knowing that the plan will be there when I'm ready to use it. It's nice to have that extra layer of support and assistance when needed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    amazing warranty amazing service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    warranty cover my air purifier when it stopped working and now I have a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this but its always nice to have just in case.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product and quality

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot describe how fast, and good this product is. I would recommend it to anyone and would buy it again if needed.

    I would recommend this to a friend