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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6982 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 6,982 reviews
  • Rated 5 out of 5 stars

    I never purchase without Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with Geek Squad service and I always purchase a plan with everything that I buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a relief.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a relief! I can breathe again. Thanks for being available when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for anything! They are great and so helpful! So easy to swap items out of there are issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek squad helps with everything that you need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the gsp protection. Its cheap insurance and easy to use if u need it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful of their warranties, not as they seem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have to use their Geek Squad 2 year warranty it self deletes when you use it. So it is in fact not two years worth of warranty you're paying for but an until use policy. This is not laid out anywhere in the warranty agreement and is sprung on you when you have an issue with an item requiring it's use. I bought a Kurig Duo just 6 months ago along with 2 years of Geek Squad Warranty. I've had to return it due to it no longer working on Sep 1 of the same year. Now I'm told I must repurchase the warranty if I want the replacement unit covered. So not only was it an item that stopped working in just 6 months that was an expensive purchase but the expensive Geek Squad 2 year warranty is also now defunct. This on top of many other factors has made the decision for me that I will no longer be shopping at or with Best Buy. Poor service/phone support, not honoring your word/warranty for the term purchased and being far to political is not a good business policy IMHO.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Coming time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love to majes all jiñe of Thunderbolt… prefecto to uesd with Renés my daugter Wash a good helper on uesd this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely need my smart watch. I am so thankful for the replacement by the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a super good option to protect your products from any type of damage, I like it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup good great stuff. Give me my points now.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but always had good experiences worth best buy extended warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I as m very happy and I really recommend, best buy always give the best support. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps you whenever you need them a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !!!!great price and they always find a way to help if cant fix it replace for way cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift to myself. I love the color and more importantly I appreciate how easy it is to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is one of the best in the market I can recommend to anyone because of my experience with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the geek squad service. It’s always great and a good idea to protect your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my screen protector perfectly!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans in the market best buy always aim to keep their costumers happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet, but great to know it’s available for the products I purchase

    I would recommend this to a friend