Customer Ratings & Reviews

Amazing, love it!! Best deals at Best Buy, love the service!

Just purchased and still loving it! Simple and easy just lime my parents and grandparents! Don't complicate what isn't broken!

I Purchase the warranty on every item from Best Buy. Its worth the piece of mine for items with accidental, or even for tvs in the event a pixel goes out after the return date. Definitely worth the purchase for large appliances as fixes for refrigerators and washers can be costly.

We had a large tv from Best Buy with Geek Squad service and when it needed service, the technician came to the house and checked it. The first service call was prompt and he brought one board with him based on our problem description, but we had to wait a week for the other board needed. They did fix the tv in home and other than the delay everything was very easy with the process.

Geek Squad™ service is unlike any other warranty program offered by any other retailer. There is absolutely no stress, no drama, no surprises involved. If your item is borked, it is replaced. If it is no longer available, your purchase price is refunded to a BBY gift card. They keep it simple and straightforward

Best air purifier I have found to take the funk out the air

We love Geek Squad, we’ve been apart of the Squad since day one.

A must with any machine you buy from there. I should have done it years ago, I would have saved money, headaches.

Heats up fast, and the chime works great. I love this curling iron! It worked well for my straight hair. But you should use a heat proof glove on the opposite hand. I burnt my hand two times before getting one. It gets incredibly hot!

I make purchases with confidence, knowing that I can call on the Geek Squad any time I have a question or a problem!

Always a great buy if you just are unsure of a product or warranty, especially if it was maybe refurbished

I used this warranty twice and replaced my product that was always getting worn out. I would definitely recommend the dast and great customer security with geek squad.

This is the best coffe maker I have ever had. I love it!

Much more valuable than standard protection, at any moment if you feel the product isn't working for you, just bring it back and receive a store credit for the sale price of the item and get something else. No questions asked.

Always get the warranty for expensive appliances and high-end things.

Good while it lasted… It only lasted like 6 months.. it would not warm up after that.. but to be fair I did use it a lot those 6 months.

I like to buy extra protection. Give you a peace of mind

I recommend 100%. Never had issues with staff. If something is not working properly they replace it or give me a refund.

Excellent! Geek squad gives me rapid solution for my washer that I tough was damaged, but no.

Excellent customer service needed to do something called me for permission and got it done