Customer Ratings & Reviews

Absolutely amazing service. Unfortunately my TV couldn’t be fixed but they replaced it with no hassle.

I recommend to buy insurance since it’s expensive product .

Very affordable price for a 2-year plan. I haven't had to use it, but me and other family members use geek squad and they are always excellent service and exceptionally nice people

I love my Keurig mini coffee maker! I am so glad that there is a warranty. This 2 year feel squad deal is great! I am so glad that my purchased has a back up! I haven't used it yet , but it's so nice to have just in case anything needs to be replaced. Thanks Best Buy !

The Geek Squad Warranty has saved me on 2 occasions recently on products that were both over a year old. Both being video game consoles and accessories. These get played hard and the warranty paid for itself when a problem happened. Glad I purchased it. No surprises.

The Geek Squad is amazing!! They always get my computer related equipment working efficiently!! They are really fast too! I’ve been using their services for years and I can’t imagine NOT having access to these services!

Got this for my Xbox Elite 2 Controller. Best warranty you can get for it. Costs you what it would cost to buy a new standard controller every two years. Easy replacement.

Received a used one instead of new which angered me for taking a trip to the store to return it and I needed one before a party. The plastics on the main frame body were melted at certain parts. And part of the metal were deformed with what seemed like white glue over it to keep in place. The main frame seemed to be scrubbed with metal sponge as there were scratch marks all over. The ceramic plate itself looked fine. However, for paying full price, I am unsatisfied. Whoever returned this should have mentioned that it was already used and a fire hazard.

Excellent plan very easy to activate because it activate automatically. And if you ever had to use it, you can go right back to any store go to the geek squad to look it up and go from there.

Perfect for unexpected technical issues. Good to know there someone to help over the phone or at the store

Honestly, I'm so grateful for this service. Everytime my machine broke, I was able to get it repaired or replaced

I always buy the insurance from geek squad, once I broke my device and they fixed it, then it broke again and I got a refurbished one then another product was discontinued so I still got the credit of the original value even almost two years later.

Geek squad is good to have when you have a product that needs repair from accidents and other reasons. I bought a laptop from best buy and when the screen crack and I could no longer swipe my touch screen. Guess what? GEEK SQUAD fixed it and I was back in business. Geek Squad is a great investment.

Great for everything makes buying thing better because

Any "big" purchase or what I would consider something that could possibly "fail" during its service use, I always purchase Best Buy's Geek Squad Replacement warranty. I've used this warranty several times on my several of my products covered by it and never had any issues...I highly recommend it.

I don’t remember why I used this service but I do know that the Gook squad is very knowledgable and helpful when I do need them.

Things break from time to time or just do not make the grade with workmanship. In times of need it is always a great choice to get the Geek Squad service. You can always count on BestBuy when it comes to service and customer support especially if you have this added protection to back you up. Recommended highly!!

Had a issue with my CPU fans that i was replacing, contacted them and within a matter of minutes was able to get my LED fans operation

While I haven’t had to utilize the warranty yet, the other devices I have had warranties on with Geek Squad have always been honored. In fact, this warranty is being added to a printer that was replaced under a warranty - no problems. While HP had quit making our model, we upgraded for a few dollars more.

so far its nice i had it for almost 2 weeks and its spacious , cooks well and It looks realy nice on my kitchen