Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6979 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,979 reviews
  • Rated 5 out of 5 stars

    Geek Squad is very professional!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air fryer is as good as the ninja air fryer products!! I recommend this air fryer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet hoping for great service thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product recommendation to all . Your wife will enjoy !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never want anything without a warranty. I’ve purchased things before and been out of luck due to me not getting coverage and then it breaks or stops working after the manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this replacement insurance on December 3rd 2020 haven't used the replacement insurance. the only reason I'm doing a review is because I like how easy it is to just purchased it and it automatically program set to your phone number. you don't have to activate it yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance & protection = a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the the Geek Squad assistance and protection. It is an easy way to feel secure when stuff happens to devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very kind and sweet and helped out with everything that I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have just in casee anything breaks and its non fixable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great. Always peace of mind. Never a hassle. Return, replace, repair, whatever is appropriate for the situation. I love Best Buy because of the Geek Squad coverage. (and the great prices selection and service and convenient locations and shipping)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for the machine just in case. Did not pay much so just in case the machine has issues in the first two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% guaranteed!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it super easy! Never a fuss! Always answer all my questions. And very affordable. All you need in one shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Create opportunities to make delicious nutritious dranks with nieces to serve to mommie and granny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Conair Flat iron

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated this product 4 stars because the item work well on natural / permed thick hair, but not so well on synthetic wigs. The temperature get hot really fast, but the smell it leaves behind is not so pleasant - it smells like burnt plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Thats why we buy from Best Buy. Had to use replacement service on a coffee pot, they swapped it out immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff easy to make adequate decisions when something goes wrong with the items.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The best crock pot ever owned by me

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product is so easy to use and the fact that the inside it is not ceramic makes a great difference specially when I have arthritis and drop things easily .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad service leaves a lot be desired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV for 3 years. It worked great with no issues. When the back light went out Geek Squad service decided it could not be fixed but should be replaced. I brought home the exact same make & model TV with the Heek Squad extended warranty. Immediately out of the box the replacement TV had issues with sound cutting out. Some the TV was brand new I was thinking it must have been either the wifi, the wifi speakers, or the connection. After trying the TV with the internal speakers, with other speakers, and in different rooms of the house or became apparent the issue was the TV. At this point, audio all together stopped working. I took the TV into the Geek Squad. After 3 weeks they say the TB just needed the software reloaded and it's fine. That same day I took the TV home the audio cuts out 3 times. I took the TV back into Geek Squad 3 more r times, just to be told each time there's nothing wrong with the TV. The Geek Squad manager decides to go ahead and replace the TV at this point. However, after 7 months of back and forth with Geek Squad, the TV is now listed at $230 instead of the $149 we paid for it. After another lengthy argument with the sales team, I was given a $75 discount and forced to pay for the warranty again. They say they fulfilled the warranty by returning the amount I paid for the TV. Even though the TV was damaged out of box, because it took the Geek Squad over 7 months to "fix" it then replace it it was past the 30 exchange time. So I had to pay the extra amount for the TV (after the $75 discount they finally have me) plus the warranty amount again. After another argument with the Geek Squad manager (when he called to find out how my interactions with the Geek Squad team went) I was finally reimbursed the extra amount I was forced to pay to replace my TV and the warranty amount. Which meant driving back out to the store again to pick that up. I'm glad they finally corrected their error, but the fact that it happened in the first place - but to mention how I was treated through the process - makes me never want to purchase anything through Best Buy. It certainly enforces the truth that it is no longer worth it to pay for the extra warranty. Per a Geek Squad person, when Best Buy for a new CEO two years ago is when the warranties stopped being effective. Now they just replace everything rather than fix it, in essence forcing you to purchase another warranty again right away. It's no longer about fixing things so the customers can keep their device as long as possible. Now it's about selling more devices and more warranties. A very bad 180 by Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bad if you want a quick coffee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    depending on what kind of coffee you use, it can be a useful thing, it can't be a real espresso machine, but for quick coffee it's ok, I've been using lavazza for years, but this machine doesn't have the same taste as a real espresso machine...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy coffee maker is one good.i very day ready hot and cold coffee

    I would recommend this to a friend