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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7018 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 7,018 reviews
  • Rated 5 out of 5 stars

    Just get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There no cons to geek squad.. only con is if you say no thanks when offered .. I promise you’ll regret it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love Geek squad and best buy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love being able to not worry about my products breaking and not having a backup plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always think its worth the time, money and effort to get the replacement. Geek Squad is really good at repairing and replacing items without hassle so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service plan is the bomb. Every time i used it, they have taken care of my problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best quality and service with Best Buy:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the accidental Geek Squad replacement for every product I buy it is a good way to protect your purchase in case the manufacturers warranty expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They alway respond for any damage of the product you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to buy Greek squad plan it’s really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind by having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is well worth it. It is a piece of mind knowing that if it stops working , you take it in and you will get a good deal on getting it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they really help when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add geek squad service to my items just in case of something happens before I have it in others items they really resolved the problem when u need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to buy Geek Squad Protection, now I am trying Totaltech service which I hope it is as good as it was its predecessor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Equipment Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance in the market in my opinion because you only deal with the store instead of dealing with who knows who and who knows from where.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to have this service. Comes in handy just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To everything I buy at Best Buy, I always add GeekSquad insurance. If something breaks down, they repair it or replace it with something new without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great people never have to go through multiple people for answers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind to linger lasting warranty and geek help ! Love it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lisa. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    It’s perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly delivered and in excellent condition, a little bigger and heavier than expected but it will do me just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have specially on the expensive tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad all day everyday, Gives you a peace of mind to enjoy the product even if they fail in the next few months! a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! 100% recommended. Best Buy has the best products.

    I would recommend this to a friend