Customer Ratings & Reviews

Good price and worth to try good communication service

If anything goes wrong i know im covered and at the price its absolutely worth it.

I really love this machine. I had grown really lazy and was using a Nespresso for a really long time and I forgot just how much better a real espresso machine can be. This machine is really easy to use if you're a beginner and is really flexible if you're a seasoned barista. I've really enjoyed exploring different espressos and toying with the grind size and yield. It's always amazing when you dial it in just right and you get the best flavor out of the espresso. I wish the frothing arm had a little more power but it heats up fast and makes a great foam. It just takes a little long. Overall it's an awesome machine. The tamping mechanism and is amazing and consistent.

2 year plan! Exactly what it is. A protection plan.

Its good to have coverage IF needed. I didnt but it was worth the peace of mind.

I have coffee espressos every morning , I became my own barista at work ! I even took my new coffe maker to work and all my co workers never worked better with coffee !

Geek Squad is amazing and there service is outstanding

A two-year warranty offers peace of mind, covering repairs or replacements for issues within the first two years. It’s a solid standard that adds confidence to your purchase. Just make sure to check the terms for what’s covered.

Great warranty great costumer service easy to use.

The Geek Squad warranty is the best. Whenever I buy a product, I buy the warranty because I know my product is well protected in case it fails.

Great protection plan! I’ve had accidental damage before, so it’s good to know my tech is covered. Geek Squad is reliable, explains everything clearly, and the process is smooth.

Came from a Ninja unit that died after about six years and with this coffee maker you definitely get what you pay for! The warming plate after 7 months has peeled and rusted regardless of how much care I put into it, the coffee itself has never brewed to the quality the Ninja gave me but it was a cheap machine so I went with it. Oddly also the water loss from brewing is inconsistent. Not sure what that's about but I guess it speaks to the meh brewing quality. Also VERY much speaks to the constantly dropping price of this machine! I paid 50 bucks on sale and now it's 20! Glad I got the service plan because with the gradual breakdown of this thing I don't feel quite so screwed over!

Geek Squad Protection made the replacement of my item so effortless. Rather than reffering me to call the manufacturer, they just made sure the item was in stock and exchanged it for me hassle free. Definitely reccomend getting it.

Geek Squad ALWAYS has my back. I’ve had to come back several times for issues with my laptop and they always provide me with stellar service.

When my Breville Espresso machine stopped functioning as well as it should, I took it to Best Buy and received a brand new one. No hassle.

I have had no issues with the product or the service provided.

Probably one of the best gifts I’ve given to someone. My best friend lovesssdd this machine. We’ve had so many different frozen drinks. Game changer for sure

I love Best Buy’s warranty plans they’re the best for electronics appliances pretty much for everything hasslefree it really easy to redeem

Every time I get there always there for me and always ready to fix it if needed

When I need something to fix they answer right away