Customer Ratings & Reviews

Glad I had this on a Keurig Slim coffee maker. Actually had two of these coffee makers. First one died after 30 days and Best Buy replaced it under their standard return policy. Bought the Geek Squad protection plan on the second one. Glad I had it since the second coffee maker smoked after 6 months. Thought it was steam from the coffee until the tell-tale smell of burnt electronics. Returned it and got a gift card as a replacement. I think I'm done with Keurig coffee makers.

I purchased the warranty and good thing because the carafe broke. I was able to return it and had it replaced with no problem. I recommend buying the warranty on electronics and electrical products.

I like the conviene, you don’t have to worry if it stop working.

The Best Buy employee was so kind and polite.She answered all my questions and was very knowledgeable.The experience was hassle free and and my expectations were met by her prompt and kind service.Thank you so much.

I have used geek squad replacement before. It is best to have a Protection to our products.

Helped me saved so much on items that would break down after certain amount of time. I strongly recommend customers getting this to protect themselves from low quality products that are at no fault to Best Buy.

Love it!!! So easy to use and delicious!! We make a variety of ice creams, ggelatos and soft serve!!

I’m glad I bought this. I always like to have my tech protected in case something happens outside of normal warranties!

Whenever something has gone wrong with ANY of my devices (whether it’s an appliance, computer, etc.) and makes it a super easy in-and-out visit for me

I got a good deal on a protection plan and they did amazing with my refurbished laptop

Geek Squad is always helpful. Definitely worth having the protection on any product!

Geek squad help me work and get it up running in no time. They are great people to work with and understand that all people are not smart with technology. Give them a try, you will not regret it.

Thanks to the delivery guy for the call.and the service.

Picked up at store. Mounted and had it registered in 20 minutes warranty is great.

This really does help with the sad circumstances life hands you sometimes

Great communication installed md program product!!

There is no way I would live without Best Buy’s insurance plan. They are the best of the best.

very nice to have insurance on this stuff, you never know when it can break

I bought the 2 year geek squad replacement warrant on an air fryer I bought. When my product broke, I contacted geek squad to see if my warrant would cover it and I had no problem getting a replacement. All I had to do was come into the store with the product, tell them the issue I had with the product and show them my warrant on my Best Buy account and the same day I was able to get a replacement! I was so surprised by the quick service I received. I really recommend getting the 2 year warranty!

This fan blows like an air conditioner!! Highly recommend