Customer Ratings & Reviews

I always buy the Accidental Geek Squad Replacement I've only had to use it twice on different items and it is the best protection ever. Even though the item I purchased was beyond the return date, I was given a Best Buy Store Credit for the full amount of the item that did not continue to work as stated. There was no problem, they were so nice about. I would not make a purchase without it.

This is fantastic. If you have any problems, you can get the unit fixed, or exchanged.

Their efficient claims process and fast replacements mean minimal downtime. For anyone who relies heavily on their devices, this plan is a lifesaver. It's a must-have for safeguarding your tech investments against the unexpected.

I have not had to use the squad yet but I am truly glad to know that all I have to do is make a appointment to get service , or come in store

I have not used there service with my latest purchases but would recommend them every time. I used the service with a new computer that i purchased about 5 years ago. they came to my house and set everything up and installed and changed some of the settings that made it easy for me to use. I used there service again about 3 years ago when i purchased a new 60 inch tv and sound system. They hooked everything up, synced it all up to work together and showed me how to work everything. To me geek Squad is worth there weight in gold.

Geek squad has been a savior when it comes to my younger child's tablet. If it was not repairable geek squad did not try and sale me but offered to replace his tablet with a small up fee. Which was better than paying for a complete new one

this product is really best seller love it i will recommend it anytime

The razor is brand new so I have not had to use the extended warranty yet. But have had to in the past on another item and it was easy and carefree.

Used this service on my last Keurig without any hassle. The newer unit was more expensive so I just payed the balance. Recommended!

I Love My Air Fryer!!! This Is My 1ST Air Fryer…So, I Do Not Have Another To Compare It With. However, It’s Been Good To Me!!! I’ve Cooked Barbecue Chicken Wings, Pork Chops, Home Fries, Frozen Fries, Frozen Egg Rolls, AND Made Some Homemade Pizza With Pillsbury Dough Biscuits!!! Also, Easy Cleanup Of The Dual Baskets!!! Try One Out…It Saves A LOT Of Cook Time AND Cleanup!!!

I am a big fan of Geek Squad warranties! I have been using them for years and will continue to! I have yet to be disappointed by the quality and results of using them! If they can’t fix the problem then they replace the product with the same product if it’s available or with another product if not! They make it so easy and painless!

good experience and seemless process with best buy

Geek Squad is the best. Always willing to help. Wonderful experts

Only had to use it once, but it gave me a quick turnaround time and excellent service!

Its GSP so get it----------------------------------------

Easy to use in store. No need to ship out or go without it.

The Best Espresso Machine Ever! Fully automatic, easy to use and makes a perfect cafe latte! Very easy to use and love the self cleaning system. Totally recommend this machine. My previous Delonghi espresso machine worked for 26 years. They make great products and Best Buy had the best price.

Never had to use it thank heavens but had the plan just in case for the money I invested.

Must have when making a purchase like this. Worth the money.

I purchase this security system for my aunt and her sickly dog that she could monitor while at work,also bevause of her safety at night.This was one of my best purchases ever It was easy to i stalled and easy to use..I have no complaints