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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7051 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 7,051 reviews
  • Rated 5 out of 5 stars

    Conniedavid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great will buy again worth the money well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use The Geek Squad, It is just nice to have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless. I always get geek squad and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is that good guarantee you can change it for another one what happens with the equipment?

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Happy I got the plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So glad I bought the protection plan for my razor because it broke 2 months after purchase. I was able to get another one for .10 for the next protection plan since I hardly used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend 100%. Never had issues with staff. If something is not working properly they replace it or give me a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew more than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable and and walked me through how to set up my new air purifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use when returning an item and it went quick and easy at the store and was able to purchase another same item that day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Best buy warranty. If something goes wrong Best Buy has you covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great buy if you just are unsure of a product or warranty, especially if it was maybe refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fry quickly!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it enough yet to get a good gist of said product but so far it’s been very effective in my cheffing endeavors!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection geek squad service save me lots of money over the year with my son is a must have lol!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a main reason to choose Best Buy over amazon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind of the geek squad warranties! I can let my kids play with things, and know that if the item just stops working after a year or so, I can just bring it in and get a gift card to buy a replacement item - this is one of the main reasons I choose Best Buy over Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for high risk items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad plans. I think they will be doing away with them, but they've been a life saver for me for over a decade. That said, I'd only get it for high risk/high cost-repair items, or stuff from companies with notoriously poor customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I obtained for my stereo and hope to cover services in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was flawless and tv & stereo sounds amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SERVICE WAS EXTREMELY USEFUL AND EFFECTIVE, IN TRUTH WE SHOULD ALWAYS BUY THESE TYPES OF SERVICES IN MOST STORES, TO BE BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of getting service in a store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the insurance on small items that I constantly use a lot. Like headphones. blenders. Washing machines. television. For the simple reason that I constantly use them a lot and stuff happens why deal with the headache. I’m buying peace of mind and all I have to do is says “here” they fix it or they gave me a new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad warranty don’t think about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need a warranty, but when something fails, you’ll be glad you had it like I was.

    I would recommend this to a friend