Customer Ratings & Reviews

Cooks pizzas, chicken wings, bacon, and steak properly. I really dislike the cleaning aspect. The grease that gets splattered against the sides of the oven is practically not able to be cleaned. It really is an eye sore for a great looking machine when it sits on the counter top.

Nice looking slicer! HOWEVER—- Used it for the first time this morning to slice a lean boneless round steak butt for Jerky and it made about 15 thin slices and the blade QUIT turning! No warning- no binding , no smell - just quit turning the slicing blade but motor still runs. Removed blade and gears behind are not moving either ! All gears are intact and well lube but something internal must be bad! Returning to Store! Maybe that’s why the price was so low ? Let ya know the outcome later !

This item is very cheaply made and after holding it down to blend, it starts to smell like something is burning. I’ve on used it a few times and the plastic is melting! I regret buying it!

I wish the warranty lasted just a little bit longer so I could have used the services.

Bought it 6 weeks ago. Digital display no longer works. Can’t use it without the digital display.

The 2-Year Accidental Geek Squad Protection has honestly been one of the few protection plans that actually feels worth paying for. Every time I’ve needed help with a product, Geek Squad has treated me fairly and made the process simple instead of turning it into a fight. Whether it was replacements, repairs, or general support, they’ve consistently done right by me. What really stands out is the peace of mind. Electronics are expensive, accidents happen, and having coverage that actually delivers makes a huge difference. I’ve dealt with other stores before, and none of them have matched the level of support and reliability I’ve gotten from Geek Squad Protection.

The 2-Year Accidental Geek Squad Protection is one of the main reasons I keep shopping at Best Buy. Electronics don’t last forever, accidents happen, and sometimes products just randomly die on you. Best Buy has consistently been good about actually addressing those issues instead of making customers jump through endless hoops. What I appreciate most is the peace of mind. When something stops working unexpectedly, Geek Squad Protection makes the situation far less stressful because you know there’s actual support behind the purchase. I’ve had products replaced and serviced without major problems, and that reliability keeps me coming back.

The Geek Squad Protection plan was easy to purchase and gives me extra confidence with my setup. Accidental coverage is a huge plus, especially for expensive electronics and gaming equipment. The process was simple, and the staff explained everything clearly. It’s nice knowing I have support if something unexpected happens, and Geek Squad has always been helpful whenever I’ve had questions. Definitely worth it for the added protection and peace of mind over the next two years.

I will always purchase geek squad protection for my items especially if it has accidental handling!! If anything happens to my items I bring it back to the store for and exchange it for a new one with no extra charge except buying new protection for the new item!

"Let's be honest, technology can be a terrifying beast. One minute you're happily scrolling, the next, your computer's throwing error messages like confetti, your printer's decided to stage a paper jam rebellion, and your smart home is suddenly... well, not so smart. That's when I called the Geek Squad, and let me tell you, they didn't just fix my problems, they performed a digital exorcism! From the moment I scheduled my appointment, the process was seamless. The agent who helped me was knowledgeable, patient, and actually listened to my (often panicked) tech-babble. When Agent [Insert Agent Name Here, if you recall it] arrived, they were punctual, professional, and had a genuine enthusiasm for solving my tech woes. They didn't just slap a band-aid on the issue; they diagnosed the root cause, explained it in a way I could actually understand (no small feat!), and implemented a long-term solution. My computer, previously a sluggish, error-prone mess, is now running smoother than ever. My printer, once a source of constant frustration, is printing crisp, clean documents like a dream. And my smart home? It's finally living up to its 'smart' potential. What truly sets the Geek Squad apart is their commitment to customer service. They didn't just fix my devices; they empowered me to better understand and manage my technology. They were friendly, respectful, and genuinely cared about ensuring I was satisfied with the results. In a world where tech support can often feel like navigating a frustrating maze, the Geek Squad is a beacon of light. They're not just technicians; they're tech therapists, digital problem-solvers, and all-around amazing people. If you're looking for reliable, expert tech support, look no further. The Geek Squad is the real deal, and they've earned my unwavering loyalty (and hopefully, that gift card!)."

This has saved me multiple times. I am a hair dresser that has gone through a lot of high end hair dryers. If I didn’t get this I would be out a lot more money than the cost of the warranty. Definitely worth it and if you are buying a Dyson hairdryer from Bestbuy, DO IT! Bestbuy is much easier to deal with than Dyson directly.

I absolutely love this portable dynamo of a percussion massager! I’ve had it a a couple years now and its still performing the same as it did fresh out the box.

Get the protection it’s a life saver! We had a flood in our city and it broke my last device. I was able to go in and get it replaced no problem, no extra money down. Thank you geek squad!

Satisfaction guaranteed. Excellent service - my coffee machine broke after less than a couple of years. This is the first time I claimed warranty. They are true to their word - they replaced my machine with a brand new one.

great protection protects product well and makes me feel safe at night knowing i have rhe geeks watching over me

Always worth getting geek squad protection on your tech items!! Even though it’s a couple extra bucks it’s worth it for if it breaks or gets damaged or just stops working! Always protect your tech

Whenever I made big electrical purchases I always get it via best buy as they have the best protection plan out there.

Best choice, I know few more hundreds but if something happens with your product this will save the day

[Employee of bestbuy] I cannot emphasize enough how grateful I am for Geek Squad’s 2-Year Accidental Replacement Plan. This comprehensive coverage has provided me with unparalleled peace of mind and exceptional service in protecting my valuable electronics against unexpected accidents and mishaps. From the moment I purchased the plan, the Geek Squad team impressed me with their knowledge and professionalism. They took the time to explain the terms and conditions of the plan, ensuring that I fully understood the coverage and benefits. Their commitment to customer satisfaction was evident, and I felt confident in my decision to invest in the Accidental Replacement Plan. The coverage offered by the plan is nothing short of outstanding. It goes above and beyond the standard manufacturer’s warranty by protecting against accidental damage, such as drops, spills, and even power surges. Knowing that my devices are safeguarded from unpredictable incidents brings me tremendous peace of mind. Geek Squad’s prompt and hassle-free replacement process has proven invaluable in getting me back up and running quickly when accidents do occur. The convenience and reliability of the Geek Squad team cannot be overstated. Their representatives are always ready to assist, providing prompt and knowledgeable support when I need to file a claim or seek assistance. The claims process is straightforward, and their professionalism ensures a smooth experience every time. Whether it’s through phone support or in-person at a Best Buy store, Geek Squad consistently goes above and beyond to deliver exceptional customer service. I appreciate the flexibility and ease of managing the plan. The ability to access my plan information online, review documentation, and track claims adds a layer of convenience. The plan also offers seamless transferability, allowing me to transfer the coverage to another device or even to a new owner if I choose to sell my protected electronics. This flexibility is a testament to the customer-centric approach of Geek Squad. Value for money is another aspect where the 2-Year Accidental Replacement Plan truly shines. Considering the cost of repairing or replacing electronics, the plan offers a cost-effective solution that saves me from unexpected expenses down the line. The peace of mind and convenience it provides far outweigh the initial investment, making it a wise choice for anyone who wants to protect their devices and avoid costly repairs. In conclusion, Geek Squad’s 2-Year Accidental Replacement Plan is an absolute must-have for anyone looking to safeguard their electronics. The comprehensive coverage, exceptional customer service, convenience, and value for money make it an outstanding investment. I wholeheartedly recommend this plan to anyone who wants to protect their valuable devices and enjoy peace of mind knowing that Geek Squad has their back.

The customer service is excellent I like that No need to wait