Customer Ratings & Reviews

Best insurance .they never asked unnecessary questions. Full coverage

Always nice to not have to worry about something happening to something that you've spent a decent amount of money on. I'm perfectly happy with this purchase even though thankfully haven't had to use it.

Geek Squad to the rescue! I recently had an issue with my DeLonghi coffee maker, and I have to say, the Geek Squad made the entire exchange process seamless and stress-free. From the moment I walked in, their team was professional, knowledgeable, and super friendly. They quickly diagnosed the issue with my coffee maker, confirmed the warranty, and offered me an exchange right on the spot. It was so refreshing to deal with a team that genuinely knows their stuff and values customer satisfaction. They even gave me tips on maintaining my new coffee maker to avoid future problems. The DeLonghi itself is a fantastic machine, and I’m so glad I had the Geek Squad’s support when things went sideways. If you’re thinking about adding the Geek Squad Protection Plan, do it! It’s worth every penny for the peace of mind and top-tier service. Thank you, Geek Squad, for turning a potentially frustrating experience into an easy and enjoyable one. You’ve earned a customer for life!

[Employee of bestbuy] Protecting your investments with a warranty is a wise decision, especially for valuable electronics. Geek squad warranties provide peace of mind, knowing your devices are safeguarded against unexpected issues. This coverage offers valuable support, ensuring prompt and professional repair services when needed. Ultimately, securing a warranty is a proactive measure, preventing potential financial burdens and extending the lifespan of your products.

Love the protestion plans best buy has to offer. Will use them again and again.

[Employee of bestbuy] I came in to pick up a blender I had ordered online, and the process was quick and seamless. What really stood out, though, was the customer service—Alexis was incredibly helpful and friendly throughout the whole experience. He greeted me with a smile, double-checked everything to make sure I got the right item, and even offered tips on how to register the product for warranty. It’s rare to come across someone who genuinely enjoys helping customers, but Alexis made it clear that she cares. Great job, and thanks again!

I've been utilizing the 2-Year Accidental Geek Squad Replacement for several months now and I'm thoroughly satisfied with the level of protection and service it provides. This service truly offers a peace of mind, knowing that in the case of any accidental damage, I'm covered. One of the most impressive aspects of this service is the simplicity of the process. When my device suffered an accidental fall, causing significant damage, the Geek Squad was prompt in their response. The replacement process was swift and hassle-free, saving me from the potential stress and inconvenience. I was impressed by the professionalism and competence of the Geek Squad team. They were courteous, thorough in their assessment, and efficient in arranging a replacement for my device. It's evident that customer satisfaction is their top priority. Another benefit of this service is the coverage it offers. It covers accidental damage from handling, which is often not covered by standard warranties. This includes drops, spills, and cracks, which are the most common forms of accidental damage. It's a relief knowing that such mishaps won't lead to significant out-of-pocket expenses for repair or replacement. I also appreciate the flexibility and convenience this service provides. The ability to bring my device to any Best Buy store for service or call for assistance is a significant advantage. It ensures that help is readily available when needed. In terms of value for money, the 2-Year Accidental Geek Squad Replacement is definitely worth the investment. Considering the cost of replacing or repairing a damaged device, this service is a cost-effective solution that ensures my device is protected. In conclusion, I highly recommend the 2-Year Accidental Geek Squad Replacement. It offers robust protection, excellent customer service, and absolute peace of mind. It's an investment that pays for itself the moment you need it. Don't wait until it's too late - consider this service for your precious devices.

Above perfunctory -- well worth the durability & functionality of owning the best. It has a cleaning station for occasional/simple cleanings; it offers up to 18month blade; it offers up to 50 minutes of battery life. Well, I own many, but no other model comes close!

We have benefited from having Geek Squad warranties when two of our TVs went bad prematurely. It was easy to process a claim and receive credit under those warranties. As a result, we have added Geek Squad warranties to other purchases because they are worth the peace of mind they provide.

This is the second one for me. The first one was purchaseed in Fef. 2018 and had a failure on the electlic heating elements suddenly in Nov. 2025. But I am very grateful to this model for withstanding my heavy usage on a daily basis. That's the reason I got same model again.

As an owner of the 2-Year Accidental Geek Squad Replacement plan, I can confidently say that this service has exceeded my expectations and provided unparalleled peace of mind for my valuable electronics. First and foremost, the ease of purchasing and activating this plan was impressive. The Geek Squad team was knowledgeable and guided me through the process seamlessly. The coverage it offers for accidental damage is comprehensive, ensuring that I'm protected against unexpected mishaps that could otherwise lead to costly repairs or replacements. One of the standout features is the speed and efficiency of the replacement process. In the unfortunate event of accidental damage, Geek Squad swiftly arranged for a replacement, minimizing downtime and allowing me to get back to using my device without unnecessary delays. The hassle-free experience truly sets this service apart from others in the market. Moreover, the customer service provided by Geek Squad has been exceptional. The representatives were not only friendly but also demonstrated a genuine willingness to assist with any inquiries or concerns I had. This level of customer care has fostered trust in the service, making me feel confident in my decision to invest in the 2-Year Accidental Geek Squad Replacement plan. I highly recommend the 2-Year Accidental Geek Squad Replacement plan to anyone who values their electronic devices and wants to ensure they are protected against unforeseen accidents.

I do not use the heat setting after reading up on possible outcomes if I fell asleep. However, I love these things! Using the cool setting, I am asleep in ten minutes according to my husband. It feels great & relaxing. I am quite happy with this item. It is worth every penny!

Purchase a TV I got it that time; Being it's a Sony TV it's working perfectly yet use it on other things and found out that the three months return policy does MAKE ME SHOP MORE AT BEST BUY.

[Employee of bestbuy] The Geeks are always a pleasure to work with. Great service.

Fully covered for a completely worry free purchase and coffee experience!

I love it fo me just incase it stop working!! I love it

excellent product will purchase again highly recommend

Why not especially for household appliances. Purchased this for an espresso machine and will be happy to not worry about it for two years.

[Employee of bestbuy] It is really good at doing what it suposed to do would but again

Good job. Very friendly and hard working. Please make an appointment.