Customer Ratings & Reviews

Help with any problems you half or need to help with an item

Geek Squad services and warranty is great! I always get the help I need by adding their services.

The espresso is great quality and makss very delicious espresso

A must-have for all items. You’ll end up regretting not purchasing more times than not.

Love this little air fyer. I have it at work in my office and it is perfect.

This service can be super useful, unfortunately Best Buy was misleading in how they helped me with it. I had an appliance with a warranty issue. Best Buy insisted on an in store exchange via their warranty because “it’s better” and promised since it was a warranty thing not an accidental damage the plan would transfer to the new one. THIS IS NOT TRUE. If you have an item in the manufacturer’s warranty for a covered issue - USE THAT WARRANTY. The plan will not transfer to the new one and you basically just paid for a warranty service you already got for free through the manufacturer. Corporate told me to go back to the store and speak to a manager to rectify the issues we had. In store gave me to a colleague, wouldn’t call a manager to help, and that rep told me too bad but he could “sell me a new plan if I wanted” I basically paid Best Buy for the warranty I had for free, lied about it, and they laughed in my face when I asked questions about it. So this can be a good service - but make sure it’s not in warranty first otherwise you’re just giving Best Buy a donation.

Got the warranty 2-year replacement for my espresso machine

Attentive, caring, quick to answering questions. Very nice!

Every time I have come in everyone has always been helpful.

The gentleman at the register asked if I wanted 2 yr warranty, I gladly excepted and thank him for helping me to add protection to my purchase

Accidental/warranty coverage is good to have especially on expensive items that need to last beyond factory warranty

it was the best for now on i going buy thing with geek squad

I bought the 2-year warranty and now I am glad I did with an incomplete device and it might take 2 years to get replacement trays.

didn't need the geek squad for service. Product functioning properly

Geek squad are always helpful and informative always learn from them.

Always buy the extended warranties for everything you buy. It’s such a hastily to buy something and within a year or two it starts giving you problems. With a warranty, no need to worry

Always buy the extended warranties for everything you buy. It’s such a hastily to buy something and within a year or two it starts giving you problems. With a warranty, no need to worry

I love my coffee maker. This is the best thing foe our house.

We always buy the additional replacement warranty with bigger ticket items and all electronics. Through the years we've actually had to use it and the item was replaced with no hassle.

Very easy to install and works really good you will love