Customer Ratings & Reviews

I have coffee espressos every morning , I became my own barista at work ! I even took my new coffe maker to work and all my co workers never worked better with coffee !

Great protection plan! I’ve had accidental damage before, so it’s good to know my tech is covered. Geek Squad is reliable, explains everything clearly, and the process is smooth.

Alwasy get protection. I got a refund when my items broke

The agent was very knowledgeable and helpful with the install.

After about a year and some change, my blender began to leak from the sides. When I took it to Best Buy, they just reimbursed me, and I was able to use that for a new blender. I always recommend getting the protection plan to my friends and family. It is easy to either replace or repair or get your money back. I’ve purchased plans for all my products that I can, and it has yet to disappoint me.

So far this is a very good option! We used the carafe to brew traditional drip coffee for the whole family this morning. I was happy with how long it kept the coffee hot. I made sure to only open the spout to pour. After an hour the coffee left in the carafe was still very hot. I will pay attention to the grind filter when using the K-cup feature. Hopefully Keurig has addressed and fixed any issue that may have existed here. This is our 3rd Keurig in the last 15+ years. Every previous unit has held up well! The last one did not need to be replaced. My wife just wanted the option to make a carafe full on the weekends.

We buy any of our appliances (small and large) and electronics from Best Buy. We love their rewards program and really love the Geek Squad accidental replacement plans. We have had a few items fail over the years, and the Geek Squad has always stood beside their guarantees. Their newer offering is just not what we cared to get after reading the fine details. We hope they will always have the Geek Squad replacement plans! (I didn't buy the large 17" size scanner I wanted because they didn't have offer this plan for it $600+ price tag)

So far so good, wings, loaded potatoes from tgifridays jalapeño poppers, full sized digorno pizzas, gotta get an elevated tray to get the bottom done better. But still cooked in the middle. Not doughy. Great work oven. Cooks quick 10-20 min mostly. Still experimenting with it. I’ve heard you can cook steak in it and it’s actually pretty good. I will have to update this after I cook a streak in it.

Great coffee machine, delivers a far better coffee than you would buy anywhere out of home. That said I do wish it was a little less expensive. We have also noticed the smaller parts tend to stop working. Otherwise a fantastic machine!

It really is wirth it when you get the replacement coverage at BB. Over the years, I've had to use it 2 or 3 times and it's so little, but covers so much. With Best Buy, there's never any hassle. I jist had my favorite Keurig Coffee maker go out on me. I took it back to BB...(after a year and a half) and they fully refunded me. I got another Keurig and paid the difference!

Product works amazing and battery is really good. Definitely recommend.

I have to use Geek Squad protection many times and it has always been worth the money.

Great customer service and great price for the amount if support you receive as a customer.

I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv

Geek squad is the greatest when it comes to service and friendly advice. Great to talk with geek squad staff.!!

Probably one of the best gifts I’ve given to someone. My best friend lovesssdd this machine. We’ve had so many different frozen drinks. Game changer for sure

The Geek Squad warranty is the best. Whenever I buy a product, I buy the warranty because I know my product is well protected in case it fails.

Great Customer Service. Knowledgeable with process and coverage.

I used it for my older iron box, it stopped working just few months before the replacement warranty expired .No questions asked and I was refunded the amount

Geek Squad ALWAYS has my back. I’ve had to come back several times for issues with my laptop and they always provide me with stellar service.