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Customer reviews

Rating 4.8 out of 5 stars with 7050 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 7,050 reviews
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course! Here's a heartfelt feedback for the 2-Year Accidental Geek Squad Replacement Plan: --- Peace of mind is priceless, and that’s exactly what the 2-Year Accidental Geek Squad Replacement plan gave me. Accidents happen, and knowing my purchase was protected made me feel so much more confident. The process was smooth and stress-free when I needed help — no long waits or hassle. It’s rare to find service that truly puts the customer first, but Geek Squad really delivered. I'm so glad I added this protection; it was worth every penny for the security and support it provided. --- Let me know if you'd like a more concise version too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on most purchases.... definitely well worth it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind and Excellent Coverage - Geek Squad’

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I cannot emphasize enough how grateful I am for Geek Squad’s 2-Year Accidental Replacement Plan. This comprehensive coverage has provided me with unparalleled peace of mind and exceptional service in protecting my valuable electronics against unexpected accidents and mishaps. From the moment I purchased the plan, the Geek Squad team impressed me with their knowledge and professionalism. They took the time to explain the terms and conditions of the plan, ensuring that I fully understood the coverage and benefits. Their commitment to customer satisfaction was evident, and I felt confident in my decision to invest in the Accidental Replacement Plan. The coverage offered by the plan is nothing short of outstanding. It goes above and beyond the standard manufacturer’s warranty by protecting against accidental damage, such as drops, spills, and even power surges. Knowing that my devices are safeguarded from unpredictable incidents brings me tremendous peace of mind. Geek Squad’s prompt and hassle-free replacement process has proven invaluable in getting me back up and running quickly when accidents do occur. The convenience and reliability of the Geek Squad team cannot be overstated. Their representatives are always ready to assist, providing prompt and knowledgeable support when I need to file a claim or seek assistance. The claims process is straightforward, and their professionalism ensures a smooth experience every time. Whether it’s through phone support or in-person at a Best Buy store, Geek Squad consistently goes above and beyond to deliver exceptional customer service. I appreciate the flexibility and ease of managing the plan. The ability to access my plan information online, review documentation, and track claims adds a layer of convenience. The plan also offers seamless transferability, allowing me to transfer the coverage to another device or even to a new owner if I choose to sell my protected electronics. This flexibility is a testament to the customer-centric approach of Geek Squad. Value for money is another aspect where the 2-Year Accidental Replacement Plan truly shines. Considering the cost of repairing or replacing electronics, the plan offers a cost-effective solution that saves me from unexpected expenses down the line. The peace of mind and convenience it provides far outweigh the initial investment, making it a wise choice for anyone who wants to protect their devices and avoid costly repairs. In conclusion, Geek Squad’s 2-Year Accidental Replacement Plan is an absolute must-have for anyone looking to safeguard their electronics. The comprehensive coverage, exceptional customer service, convenience, and value for money make it an outstanding investment. I wholeheartedly recommend this plan to anyone who wants to protect their valuable devices and enjoy peace of mind knowing that Geek Squad has their back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the geek squad coverage on mostly everything I buy at Best Buy, it’s a peace of mind, and when or if I have a problem with something they always resolve the issue with refund or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty because you can’t go wrong.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind You Can Count On

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always get the Geek Squad protection plan with my electronics, and the 2-Year Accidental Replacement is absolutely worth it. Accidents happen — whether it’s a drop, spill, or some unexpected issue — and knowing I’m covered makes a huge difference. The claim process is straightforward, and Geek Squad’s support team is helpful and professional. I’ve used this plan in the past for a damaged item, and they replaced it quickly with minimal hassle. It’s a small price to pay for full peace of mind, especially if you’re buying something for daily use or for kids. Highly recommend adding this to your purchase if you want to protect your investment!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind Unleashed - 5 Stars for Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Investing in the 2-Year Accidental Geek Squad Replacement plan has been an absolute game-changer for my peace of mind, and it's without a doubt deserving of a solid five-star rating. First and foremost, the convenience of having a Geek Squad Replacement plan is unmatched. Accidents happen, and knowing that I'm covered for unexpected mishaps, spills, or drops is incredibly reassuring. Whether it's a cracked screen, water damage, or any other unforeseen incident, the Geek Squad Replacement plan steps in to save the day. The process of utilizing the replacement plan is remarkably straightforward. Geek Squad's customer service is top-notch, responsive, and efficient. From the moment I initiated a claim to the swift replacement of my device, the entire experience was hassle-free. It's evident that Geek Squad prioritizes customer satisfaction, making the process seamless and stress-free. The coverage itself is comprehensive, offering a wide range of protection that goes beyond the manufacturer's warranty. Accidental damage is a reality of our daily lives, and having Geek Squad in my corner ensures that I'm covered, no questions asked. This level of protection is a true value-add, especially considering the often unpredictable nature of our digital devices. The speed at which Geek Squad processes replacements is impressive. In no time, I had a fully functional replacement in my hands, sparing me from the inconvenience of being without my device for an extended period. This quick turnaround further solidifies Geek Squad's commitment to customer satisfaction. In conclusion, the 2-Year Accidental Geek Squad Replacement plan is a must-have for anyone who values the security and longevity of their electronic devices. It's an investment in peace of mind, and the level of service provided by Geek Squad is exceptional. Five stars without hesitation – because when it comes to device protection, Geek Squad has truly set the gold standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super glad that i had got this! It is pretty convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bella Pro #1 Air Fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air fryer is the best on the market. I have enjoyed cooking my family meals with this air fryer. The features and unlimited space for cooking is awesome. The name of the air fryer is Bella Pro, it’s a 8 qt, and has a lot of features for all kinds of food. If Bella is a real person I would love to meet her to tell her that this air fryer is phenomenal. A digital touchscreen that heats up to 450 degrees for cooking. Also it is a touchscreen that feeds a family of 8. When I cook my foods does not stick to the basket making it easy to clean when I am finished. The Nonstick Coating that’s made without PFAS, PFOA, PTFE, Lead, and Cadmium. Simple, digital display with one-touch custom cooking options that include Air Fry, Roast, Broil, Bake, Reheat, and Dehydrate. In my opinion air fryers are perfect for on the go meals (especially when you have kids). Air fryers use little to no oil for 75% less fat than traditional deep frying, making it a healthy option for you and your family. If you’re looking for an Air Fryer choose Bella Pro it’s the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Reliable Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is an excellent investment for keeping your devices safe and worry-free. The coverage includes accidental damage, hardware issues, and quick repair or replacement options. Service is hassle-free, and the staff are professional and helpful. Having this protection adds peace of mind, especially for expensive electronics. It’s easy to set up and well worth the cost. Highly recommended for anyone who wants reliable device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and super nice. Made helping with my IO toothbrush exchange simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that Best Buy links their own protection plan for products that they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality service, definitely worth the price if you’re not too confident on the build quality of your purchase. We bought in on an espresso machine that was cheaply made, and the team replaced it when it broke!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buys accidental protection is a really good deal and it takes the worry out of unfortunate incedents with the coverage you have on the merchandise you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Helpful and Courteous Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have an issue with a product or something I don’t understand, the Geek Squad team always takes the time to explain everything clearly and suggest the best solution. One of the biggest advantages is that even if the product doesn’t have its own dedicated service location, I can simply bring any type of device to any Best Buy location and they will help resolve the issue. They are also very punctual when it comes to keeping appointments, which I truly appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Valuable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection pans from Best Buy have been my go-to for safety and peace of mind. I had an issue with a coffee maker's cord getting melted, and the coffee maker was no longer available, so I was given a gift card for the value right there on the spot. Sure to the diversity of items that Best Buy has, I'm never against getting value back from them in a gift card. Not to mention, the coffee maker was already a year old, and the representative at the store have no push-back. There was also an option to go through the manufacturer's warranty, and that option was presented to me, but I wanted a resolution immediately. I would absolutely recommend getting Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Valuable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection pans from Best Buy have been my go-to for safety and peace of mind. I had an issue with a coffee maker's cord getting melted, and the coffee maker was no longer available, so I was given a gift card for the value right there on the spot. Sure to the diversity of items that Best Buy has, I'm never against getting value back from them in a gift card. Not to mention, the coffee maker was already a year old, and the representative at the store have no push-back. There was also an option to go through the manufacturer's warranty, and that option was presented to me, but I wanted a resolution immediately. I would absolutely recommend getting Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use. No rush, just adjust the fruit. No mixe soft and hard fruit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our office is very satisfied with this coffee machine. Works perfectly, also customer support is always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose Geek Squad Protection because it’s simple, reliable, and stress-free. The coverage is clear, and the claim process has always been smooth whenever I’ve needed it in the past. It feels good knowing I’m protected from accidental damage and unexpected issues. Definitely worth it for the extra peace of mind.

    I would recommend this to a friend