Customer Ratings & Reviews

We have only had to visit Geek Squad twice, but they were knowledgeable, courteous. Once they had to replace my grandson's tablet and the other they were able to get my tablet running smoothly. I always buy the protection when I purchase electronics and games. It's beneficial to have even if you never use it.

Perfect for peace of mind. If my phone broke, it would be covered for 2 years from purchase

Geek Squad is the best insurance you can get at Best Buys whenever you buy a product I was by your additional insurance from Geek Squad because they will go to your house and they will fix and replace anything that's wrong with your product you can go wrong for the service you save money cuz my mind insurance without it you have to come out of your pocket and it's not worth it so investing Geek Squad cuz they're the best in the business I've been with them for 6 years already and I returned one product and they replaced it with a brand new one that was my air fryer my TV I had a problem one of my older ones I turned it in instead of getting a new one replaced I got the credit back of the same price and use it towards another TV and that was thanks to each one thank you

Never have used yet maybe i can get deal on same brand lot more bass added

It’s good to protect your staff because will can happen so you don’t need to worry about your money.

Some Products you should add protection plan pass the manufactor. My blender cup got stuck in the base, Thank Goodness for the replacement plan.

I've used this twice and it's the best coverage I've ever purchased. So easy to use in store if you need it.

Geek squad always does a great job. I will use there protection again

Whenever I had issues with my products I was always able return or exchange my product. Just people need understand its a one time use product so it not a 2yr or 4yr long protection it more a warranty you pay for incase your product gets damaged. Rather deal with company returns and warranty its through BestBuy which has been great service product.

I’ve had this machine for over a year now. Making at home iced lattes have saved me from going to coffee shops as this machine makes great tasting espresso shots. Comes with a double and single shot basket, dosing spoon/tamper and clean up is easy and simple. A must have for first time espresso machine users. Preset buttons allow you to make perfect single or double shots of espresso.

Wife loves making all her and my smoothies with this ninja, she love the auto sensing settings. Great blender

Ease of use for my product. Would recommend getting for any electronic product

Protection plan is great, in general, but especially in these higher value products. My $900 espresso machine started having some issues and the manufacturer was less than helpful. I just brought it back to Best Buy and they refunded me with a store credit. The rep didn’t tell me that I could get the same one, just swapped out. She only told me I would get credit and I’d be able to pick out another one. I loved that machine and would have been thrilled to get it again but had to pick something out from the shelf instead. I would have given 3 stars just because I wasn’t made aware of the options and I could not get a straight refund; but they got 4 for ease of use.

These people are so awesome. The TV works great. Wouldn’t know what to do without it.

I know exactly who to call if I get in trouble with my technologies! Really great assistance and glad to gave my subscription.

love it can buy protection for my appliances here at bestbuy the best

[Employee of bestbuy] always recommend buying protection on products!!!!

Geek squad always knows how to help and is very knowledgeable!

It’s worth buying here because returns are easy if something goes wrong

Always a great investment when covering your appliance