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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6914 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 6,914 reviews
  • Rated 5 out of 5 stars

    Geek squad came to check my dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this extra protection just in case we needed it. Used it once for them to come check on dishwasher. No problem great tech very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attentive and helpful! Greeting me as soon as I walked up. Made sure I was satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service and that it’s offered. Ease of mine when purchasing expensive products and they offer extra incentives with geek squad that other places would not. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchased o this protection gives us peace of mind and we know that we have access to the best group when it comes to technology. Glad to have brought this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A returning customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for peace of mind, I’ve been happy with the service in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. Would definitely recommend it for others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issue With Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product (electric coffee maker) stopped working approx 9 months after purchase. BestBuy handled the replacement without an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always smart to get protection or anything that you purchase from any store as well as Best Buy. If your product stops working you can always take it back within the time frame to get a new one replaced. Everything sometimes has its drawbacks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really. Good. Product. Easy. To. Use. Good. For. The. Prize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without it. I have had to take multiple items I've brought in for replacement. No hassle customer care is the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toaster, works great to toast, fry, I have not used my oven for a year! This is perfect for small spaces. The only small issue I had was that it gets real hot, wear mits when taking out items. The edges are hot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program to protect or help you with problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every cent in case of any kind of problem you may have, even if it is advice. I buy this on all major items I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What ever you do, get the Geek Squad protection for your items, this is awesome and helpful when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS the best option to go with, is the warranty/geek squad service. It is always handy whenever a product goes wrong. This just saves the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case the unit breaks after warranty expire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan. Worth the money. It’s an easy return/exchange process if the item breaks outside of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wery happy to use this warranty provided by bestbuy with low amount than other warranty companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recomend this care plan great and quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned my appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They helped me return the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great knowing that my product is protected and having the assurance that if anything happens to it it can be repaired and or replaced.

    I would recommend this to a friend