Customer Ratings & Reviews

This warranty paid off. When our indoor grill arrived defective local Best Buy was friendly and helpful and refunded the warranty and the item.

This is one of the best coffee machine ever had  thank you so much. 

Many people complain and give it a bad rating but we when we have had to use it, have never had any complaints from best buy nor Geek Squad.

I recommend ALWAYS getting the geek squad protection. It has saved us so many times with so many items! Worth the cost!

Always get the Geek Squad plan for electronic items purchased from BB. Geek Squad plans make it easy to get a product exchange or fast service.

I haven't needed to use this service yet. But I think it's a grand idea. Thanks for offering such an offer of help.

they are great quality products I recommend them to everyone.

Geek Squad does its job just wish I had the revenue for all my purchased of hardware technology.

EXTRA SERVICE THROUGH GEEK SQUAD - 2 YEAR ACCIDENTAL REPLACEMENT. GREAT PRICE FOR REPLACEMENT IF SOMETHING SCREWS UP ON MY NEW ITEM.

Greek squad is the best it couldn’t get any better than them.

I always buy the warranty cause you never know and Bestbuy actually always respects it and never give you a hard time with it!!.

Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

This was such a convenient service to have, they did a great job!

Good product, good presentation, easy parking, good customer service.

I always try to buy the protection plan when I can, have needed to use it on occasion. Any Returns have been hassle free.

Purchased for help with a home theater. Have had other electronic equipment, 2 computers cleaned and updated. Garmin updated. Excellent value!!!

I have used Geek Squad once and it was hassle free. I do believe in the saying " It's better to have it and not need it, than to need it and not have it"

Protection for $9 dollars if needed with Total Tech. Have not had to utilize the new protection process yet, but may rate a 5 star should I need to exercise the protection. It is better having the protection with Total Tech. I do not pay unless I need it.

On certain items that I buy I put a extended warranty on this is one of them because I’m in Florida I will use this thing multiple times a week

Peace of mind coverage, for an appliance that is useful almost daily.