Customer Ratings & Reviews

Why wouldn't you get warranty on something so nice and or expensive? I've always had it for multiple things, it definitely helps when something so expensive stops working

Always get the protection plan on anything I get. I just think it’s a good idea to be safe.

So far this is a very good option! We used the carafe to brew traditional drip coffee for the whole family this morning. I was happy with how long it kept the coffee hot. I made sure to only open the spout to pour. After an hour the coffee left in the carafe was still very hot. I will pay attention to the grind filter when using the K-cup feature. Hopefully Keurig has addressed and fixed any issue that may have existed here. This is our 3rd Keurig in the last 15+ years. Every previous unit has held up well! The last one did not need to be replaced. My wife just wanted the option to make a carafe full on the weekends.

Good to have , can’t never go wrong with Greek squad service , highly recommended

I purchased the 2-Year Accidental Geek Squad Replacement Plan alongside a new electronic device, and it has given me great peace of mind. Knowing that my investment is protected from unexpected accidents makes this plan well worth the cost.

I doubt I'll need to use this. It gives me peace of mind knowing if there is a problem I can easily get a replacement during the warranty protection period.

I have used the replacement for my dot 3 times but the dot still quites on me.

the warranty is great they never denied a replacement

Works great will buy again worth the money well made

It hasn't arrived yet, but I bought one elsewhere before and it was quick and easy to use.

Great service... I always add it to my purchases when it is available...

Not much to say except for I always leave the store happy. The option to exchange for best buy credit makes it easy to upgrade to a newer version of whatever you have, for a little extra cost (as long as your device is broken) Some employees can be a little rude, but to be fair, customer service isn't an easy job, so I don't mind it at all.

Depending on the product, this can be a really good deal. I especially recommend this for things that are active and could easily get damaged/worn down over time. This replacement service has benefitted me numerous times in the past.

Always good to have a geek squad warranty. Easy to use, and get stuff replaced.

Good value for the price to give you peace of mind should anything go wrong with the item.

I purchase this security system for my aunt and her sickly dog that she could monitor while at work,also bevause of her safety at night.This was one of my best purchases ever It was easy to i stalled and easy to use..I have no complaints

It does exactly what it is intended to do. 'glad to have them

I’ve bought a few Norelco razors from Best Buy over the years and have purchased the Best Buy Geek Squad extended warranty with each razor I get. I’ve had to use this warranty more than once and I’ve never had any issues replacing the razor with an equivalent one (or same model if still in production) and just pay the cost of the warranty again to insure the new razor. Norelco razors don’t seem to last for more than about 12-18 months so it’s definitely worth paying a few dollars more to get the warranty for peace of mind and convenience.

Great service, I’ve only had to use once but they were quick and very reliable.

Have bought the Geek Squad on all my Best Buy purchases. Claims are handled quick and easy, never a hiccup. Phone support and resolution is excellent. Will buy again.