Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6963 reviews
(6,963 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 3 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its really good Its really good Its really good Its really good
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Warning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Warning: Avoid this company! I bought a protection plan for my lens, but when I needed it, they refused to fix or replace it. No store credit was offered either. Very disappointing experience."
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Died after 2 years 3 months of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this air purifier was great! We used it on a near constant basis for approximately two years, when it suddenly died. I had changed the filter a few months ago (to an official Winix filter, which is also expensive). One day, I looked at the purifier and strangely, it was off. And it never turned back on again. It wasn't a surge because this was plugged into a surge protector and all other devices connected to it were completely fine. I reached out to Winix customer support and they said there was nothing they could do because it was out of warranty. I can't believe it! 3 months out and it's just dead - talks about perfectly timed planned obsolescence. Their customer support manager said they best they could do was give me a 25% off coupon :/ I'm not going to buy another product that's only going to last me two years!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Didn't last and made a mess.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk , i bought this for 99bucks and now it's 199. it's a ripoff. It didn't last. Leaked water everywhere. I chucked it in the dumpster today. the cup that holds the coffee grounds gets stuck in the machine. don't waste your money. 29bucks for protection plan is what the actual price for the machine should be. portafilter untwists on it's own, coffee on counters, floors , and walls.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Leaks **read before purchasing**
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PLEASE GOOGLE COMPLAINTS ABOUT UNIT LEAKING BEFORE PURCHASING. THERE ARE A LOT OF COMPLAINTS OUT THERE. I haven't used this unit much when noticed a lot of leakage underneath blade onto motor. I called company and was told parts will need to be replaced every year. YIKES! Why is this company selling a premium product that the consumer will have to pay to fix the unit every year? Why would I want to put money into this product every year. The company need to fix their own manufacturing problems or pull it off the market! This blender is faulty.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
They don't honor their service warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy this again. I have a TV that broke last year and Geek Squad would not replace or service it due to covid. They couldn't enter homes at the time. I understand we were all being safe, but they wouldn't even replace it if i brought it in.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
I don’t recommend this brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned two of them, the first one never heated up, when I got my second one it was working fine, 5 months later there was no hot water coming from it. I don’t recommend this Brand.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Breville
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My coffee machine Broke down and went to them did not help saying my warranty is over they asked me to dispose it for a few instead of help me fix it
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
BEWARE PURCHASING THIS WARRANTY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 2 yr Geek Squad warranty for a high end toaster with a 1 yr manufacturer's warranty. Toaster wasn't working correctly. Delay in bringing in to them because of shut down with Covid-19. Returned 2 wks after manufacturer warranty expired so this warranty was only in effect for 2 wks. Toaster being replaced by them but I was told that since I used the warranty it is now cancelled for the remaining balance of the 2 yr warranty! Would need to buy a new warranty again!! This is not mentioned in any of the warranty info they provide.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Jake. Thanks for taking time to share this with us. We apologize for the misunderstanding with how the Geek Squad Protection plans function. For future clarity, the protection plan gets "fulfilled' to allow the return-exchange. This uses up the plan and needs to be repurchased on the new unit. I hope this makes sense. We do appreciate your initiative and feedback as it can help us grow our services in the future. If you have any further questions or concerns, please let us know!
Rated 1 out of 5 stars
Makes a horrible mess
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this rice cooker to make my life easier. I didn't want to stand over a pot to make sure I didn't overcook the rice. This cooker is even worse. Water boils up and spit out the vent. It doesn't just ooze out, it projects the starchy water out. I had to lift the lid several times, place a paper towel over the vent and now have to clean up my countertop. I made two cups worth of rice and, yes, added the right amount of water.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Vital missing part = a bad christmas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new and via online. Picked it up in Watertown, MA- package was a little banged up but appeared alright. Gave it to my best friend for Christmas- she called today to let me know it didn't come with the small but very important part "PFOA free nonstick pan" so she hasn't been using it. How do we get that part? Who do we need to call? I still have my online receipt and she still has the box and all that was in it.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Look for a more powerful model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it is way too weak to make it easy to use and requires a lot of cleaning and blowing during the process.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
stopped working!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never toasted evenly and not the middle heat source stopped working. Bought what I thought was the best quality cause I am so tired of toasters that end up in landfills. We are doomed with companies cranking out poor quality items that need to be thrown away. So depfressing
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Bella is not reliable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bella brand falls apart within a year after buying. The Bella Digital Air Fryer handle keeps falling off, and takes much adjusting to get it to work. A screw holding the inner basket has broken. The wires holding the bread on the Bella 4 slice toaster had one side come apart. This brand is not reliable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Rebates, anyone seen some $, credit?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone get their rebates yet from Best Buy? Fryers are ok and do a nice job with the food. We had to send two back because of fire potential and it has been over 6 weeks since we mailed the defective ones. No word yet and feel like I had to buy two to get one decent working model.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
It's not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this coffee maker for two years and nine months. I have not had any problems until this weekend when it stopped working. It will no longer turn on. I was expecting it to work longer than 33 months.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good quality and good service. keep it up the great job
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this with us! We appreciate the feedback and are glad to hear you had a great experience. Please let us know if there's anything else we can help out with.
Rated 1 out of 5 stars
Bad Heating Elements
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would NOT recommend this product. A few Heating elements went out. Lasted 2 years and slightly outside of warranty - Company will not honor anything.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Failure model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used other models in Instant pot that were awesome. But, this model is a flop. I keep getting the C8 error (despite using the liner that was provided along with this model) in Saute mode and Pressure Cook mode. This is going back to the store.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of trash .Opened the box ,put batteries in it ,worked for about 10 times ,then died.Return time for this trashy trash can Save your money
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
