Customer Ratings & Reviews

My TV stopped giving me a clear scree with my TV. It had shadows on my screen. I brought it in and they replaced it. I brought in my computer and had to have the hard drive replaced . They checked it over and replace it. They also put webroot on my computer and replaced the micro soft app I had installed in old hard drive.

This service is a must. I purchased this with all appliances and it is well worth the value.

Easy to use. Bigger than my bullet. Just love it. I will recommend it to anyone

Love the no BS concept of these plans. It doesn’t matter what goes out they will swap with no questions asked!

I love this policy. Its easy to get a refund or exchange. I've used this for many years with different products.

Phenomenal service, love everything about best buy

The Bad is that sometimes making a Claim with Geek Squad Protection can take some time on the phone. (20 minutes?) The Good is that when I've made claims with Geek Squad, as long as within warranty terms, they have always supported the plan, and repaired or replaced items for me.

Great machine! You have to play with the settings in-order to make a good espresso- which took me a minute. But once everything is set up, you’ll make the best coffee drink!

The Geek Squad Warranty has saved me on 2 occasions recently on products that were both over a year old. Both being video game consoles and accessories. These get played hard and the warranty paid for itself when a problem happened. Glad I purchased it. No surprises.

I love my Keurig mini coffee maker! I am so glad that there is a warranty. This 2 year feel squad deal is great! I am so glad that my purchased has a back up! I haven't used it yet , but it's so nice to have just in case anything needs to be replaced. Thanks Best Buy !

Best Buy provides Nice service. Their customer service is the best. I go there often to buy any electronic devices.

I also purchased this additional protection ive not used it yet but i put this on all my items because theyve been very awesome in the pass when needed .

Good warranty for products. Easy to understand what the warranty covers.

Good warranty for products. Easy to understand what the warranty covers.

They work fantastic I never have my respite but they always pull it up by number and work with me

The experience with geek squad was very interesting and the team was able to make some great progress.

I absolutely love this blender. I was a bit hesitant because of other reviews mentioning how loud this blender is but in my opinion it just sounds powerful. This blender blends effortlessly, fruits, ice and everything I've placed in it with no problem. Very easy to use and clean up is super simple.

Geek squad protection plan saved me money! Was experiencing power issues with my trimmer but exchanged it for a new one without having to pay out of pocket.

Best purchase ever, always be patient and remember use this product

Geek squad is good to have when you have a product that needs repair from accidents and other reasons. I bought a laptop from best buy and when the screen crack and I could no longer swipe my touch screen. Guess what? GEEK SQUAD fixed it and I was back in business. Geek Squad is a great investment.