Customer Ratings & Reviews

Haven’t used it yet hoping for great service thanks geek squad

Great product recommendation to all . Your wife will enjoy !!!!

It’s great to have this if it’s affordable to you. Things like game console controllers and other items you are definitely better to have this. I usually get it unless it’s really expensive

I had returned a previous item and canceled out the insurance on it.but bought another item the same day with the insurance for geek squad but I dnt see it on my order I do see were I paid for it but it doesn't show that I have it .how do I get the new insurance to show up on my account ?...mrs cruz

The Geek Squad has installed four tvs, two complicated universal remotes. an over the stove microwave and a very complicated surround system over the years. Obviously I would have used them more than once if the service was not good.

Must have just in casee anything breaks and its non fixable..

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

Perfect juicer! Works as well as the expensive ones. Great value. Use it regularly, no issues.

Why take an unnecessary risk when you don't have to?

I've learned the hard way to get this coverage. This covers accidents and the cost is based on the item that you buy so its not an outrageous extra fee to get this worry free protection. If it breaks just take it in to get it fixed or they will replace it. What more could you ask for?

If you buy stuff from BestBuy often like I do, remember they offer awesome protection for your devices and in house service for big entertainment device. Geek Squad also replaces my personal home theater planners. They installed my TV and the Sonos soundbar in a no-show wire environment, very pleased.

I'm very pleased with the fact that I can replace a perfect coffee maker should it decide to go bad. Excited that such a cool coffee maker can be easily gotten at a great value.

My electric kettle was replaced when it stopped working after one year. My 60" samsung tv was repaired in my house after over 3 yrs of use!

Did a great job, we simply took the unit fown to our local store and they replaced it..my faughter was able to use it same day

Got the 2 year Geek Squad for the Levoit TrueAir filter /purifier. My experience with Geek Squad returns have been excellent and recommend you to purchase it to avoid the hassle of returning to the manufacturer. Replace it at the store for a brand new or similar item.

There are multiple times that i have been able to use the insurance for best buy and love the fact that it is up to the customers if they want to return, trade for a new item or receive a gift card for the same amount the item was purchased for.

Any kind of item that I get that has a lot of moving parts or has a high likelihood of wear and tear I always get the awesome protection! Super easy to exchange and get a new on or get your money back! Btw you only get the amount back that you paid for! If it’s on sale you’ll only get what you paid for it?

Have had to use this twice now. Both times just walked into the store and walked out with a replacement.

they were very kind and sweet and helped out with everything that I needed

I always purchase the Accidental Geek Squad Replacement for electronics and appliances. I have had two large priced items replaced at no cost under this warranty.