Customer Ratings & Reviews

Luckily I haven't needed to use the warranty, but it is comforting to have just in case. A few years ago, I had the need to use the warranty on something I had purchased. Best Buy replaced the item without any hassle at all. I am grateful for their customer service as well as the help given.

Never really know when this will come in handy. Haven’t had to use it yet. Will update if ever used.

I buy coffee maker is one good.i very day ready hot and cold coffee

Have yet to need this warranty. I would recommend this survey only if your records reflect customer has returned malfunctioned product.

I’m returning a kitchen appliance due to a plug- in issue so I will see how convenient my extended warranty is.

Obtaining this protection plan was easy and fast! I feel a little more comfortable using this blender knowing that it is completely covered for any accidents and damages that could occur. If anything happens to his blender with this protection plan you just simply get a new one!

Never worry about your devices again they take care of you

Never worry about your devices again they take care of you

This air fryer is as good as the ninja air fryer products!! I recommend this air fryer!!

This was a warranty purchase. No longer buying items without a warranty. Just learned a very expensive lesson by not buying the warranty

Agents were extremely helpful and informative. Warranties handled through them leave me at peace and encourages me to buy from Best Buy for all of my tech products.

Bought coverage for a small kitchen appliance. Developed issues but product had been discontinued by BB. Geek squad offered a replacement product. Easy claims process.

I needed help with files on my computer and they made it quick and simple with excellent service.

I have had problems with items i purchased as has everyone else. GEEK SQUAD has made it easy to deal with

Geek squad, protection, plans are always super helpful in case something happens with your product after the return policy.

It’s a piece of mind to have this protection for my stuff.

I think 2 years of Accidental Geek Squad Replacement is well worth the price for peace of mind. Thankfully I haven't had to use this service, but I feel confident that Best Buy's Geek Squad would make the process smooth.

I feel better knowing i have protection. Highly recommend!

I always buy extended warranties on my products just in case something happens they are very handy and definitely worth the money

Geek squad insurance so far I am liking it but we'll see what happens in time but if your person like me that really likes to protect your products this is the way to go