Customer Ratings & Reviews

Geek squad is a no brainer you need to add it to your product. Did my replacement in no time.

Best Buy has been great to work with using the warranty plan

Excellent coverage. Always satified with the exchange and refund policies on all items I have purchased. Would recommend Best Buy to all my friends and clients. Any deficiency on my purchases are covered.

I purchased this product for the Cuisinart - Elemental 2-Speed Food Processor. I purchased the warranty. Reviews indicated a possible problem with plastic motor parts.

Refunded by Kelsey at BestBuy (Asheville) when I was simply EXCHANGING the air fryer that I bought it for. I DID NOT WANT THAT TO HAPPEN! Best Buy goofed up and refunded our GeekSquad protection. I did not want that because we were just doing an exchange. We called the store, on the way back home, upon seeing the error but alI you get is a national agent. The promised call from the store "in a couple of minutes" never happened and we even delayed the drive home by stopping a couple of places. That was on July 7 and here it is 2 weeks later and no call, even after answering 3 surveys and calling on the phone, as well. I really wanted the Geek Squad Protection because as of tomorrow I will be returning this 2nd Chefman to get a 3rd one, so it looks like I might really need the protection in the future.

Comes in handy when needed, hopefully you won’t need it though. lol

Expectacular, incredible its the best, recomendation total

Great product, just buy it. With the security of geek squad it works great.

Had to use the geek squad warranty a couple of times over the years and I've never had a problem they replaced or repaired the product with no problem. It is well worth the cost witch is a decent price. It's one of the things you buy but hope you don't need.

Tremendo enseres 100% RECOMIENDO y Tremendo calidad

Quick and easy to replace my dying air purifier. Would recommend and buy again.

Absolutely love my shark air cleaner. My puppies always sneeze and cough but since I have gotten this they don’t at all. This is an amazing product for allergens and tiny particles in the air

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

Good for peace of mind. Recommended for big ticket items.

The warranty is simple and straightforward and doesn’t kill your wallet. Very pleased with GeekSquad

I put insurance on any item over $30. Best way to go! Never dissatisfied with Geek Squads SUPERIOR GUARANTEES!!! Try exchanging or returning to Walmart or Walgreens. Once you’ve delt with my geeks! You’ll never want to purchase — Anywhere else!

Never had to use it as my products have worked greatly without and issues. But it is nice knowing I have product support if anything goes wrong.

The insurance is great to have I broke my coffee glass portion and could find a replacement for it so I took the coffee machine back to best buy they replace my machine. I'm happy that I had the ins. I didn't have wait for the warranty to replace it.

I was able to return my defective device with ease!