Customer Ratings & Reviews

I got this on my coffee maker -- they have a tendency to die me every few years and Best Buy always replaces it.

I purchase the plan for every product that I've purchased. When something goes wrong with a product, the Geek Squad with either repair it or replace it for me. Having this protect makes the stress of having a broken product out of warranty gives me peace of mind.

Straightforward and friendly, and usually easier to get into than other shops. Sometimes other places can do more custom upgrades when they do repairs, but here you always know what you get and with a guarantee. What else is there to say.

I have not yet had any issues with my product to date. However I have had Geek Squad protection on other items I have purchased from Bestbuy. I have found them to be professional, courteous, & thorough in their jobs. Even when the consumer is clueless.

I love the Geek Squad insurance the only problem is I lost my razor the very first week on a camping trip. Otherwise I think this is a great investment to purchase with your Best Buy purchases

The waffle iron i ever used; easy to use and cooks perfectly

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

A must for most small appliances these days. I bought this to go along with a blender I got my mom for Christmas. Best Buy has some of the best extended warranties.

I love to purchase Geek Squad Replacement since it let me feel more safe and comfortable. In case anything happened to my purchase, I can go over there to get a new one with full refund without any trouble.s

Very good to have protection, especially in the machine you love the most!

So far so good. Ive had them for a couple weeks with no issues to the vessels that had no damage. Only reason they're losing a star is due to the way the unit is packaged my med skillet has a few chips in the non-stick coating. It does still work I just make sure to add a little extra butter or oil to make sure it doesn't stick in those spots

Always purchase the plan on small appliances. I have used them in the past and received full credit towards a newer unit. I just had to re-purchase a new plan for new coverage. Fast, easy, simple.

Geek squad is a great resource for product issues. Highly recommend purchasing total care membership

I have not had to use this but its always nice to have just in case.

Came in sure handy. Love bestbuy there the best. Will tell all my people's

I always buy warranties on anything that electrical and they come in pretty handy. BEST BUY honors warranties and you can bring the product in and switch it out for something else. Absolutely worth every penny

Love then..had to replace modem because it got hit by lightning and the process was so easy and simple...would recommend

Super happy about this. As things do break sometimes. It’s always best to get some extra support.

With four kids and the way things are made now a days we get it on everything. Super easy to get work done or get product replaced, if the purchase is in the physical building. Online orders are handled differently.