Customer Ratings & Reviews

I just recently bought a laptop so I got the geek squad package if anything happened, They stick to their word when they say they will take care of you ife the laptop breaks.

Geek Squad rules! They've helped us with lots of items. What a relief to know you can rely on their policies & work.

It's a warranty. I hope I never have to use it. But If I do, I know that it will be well worth the purchase. Buy it for those expensive items

They replaced my iPhone with no problem and I didn’t have to wait very long. They diagnosed the problem, which couldn’t be repaired and replaced with a new phone right away.

Awesome plan! The item that I received was what I really expected. It was in perfect condition and so far, it’s working fine. Best Buy’s order tracking is extremely helpful, convenient and efficient.

Great smoker easy setup and smoke really good and food smoky aroma

you almost always have to get an extended warranty on electronics these days as they always seem to fail just after the manufacturer warranty. BestBuy's is among the best as to convenience.

100% recommend its vereyvfast service and also the team is the best.

I am hoping I don't have to use it but having this coverage is a peace of mind

The agents assistance was great with my every need. Whatever the problem was they were there to help. Thanks Geek Squad!

Great protection plan always study tue plan before you do grt it though to know what protection there is

Always great to have, I've used my Accidental handling a handful of times and it's so nice not to worry about my products because Best Buy will ALWAYS replace it within reason!

Excellent customer service very helpful and caring

Excellent service got my exchange happy customer!!

Purchased for additional protection over manufacturers warranty. The product is working well so I didn’t get an opportunity to utilize Geek Squad Protection for the product for which it is purchased.

So happy I was able to get this when it was in sale. Its so good i would have gotten it at full price.

I don't trust a lot of companies these days with their questionable build quality so purchased geek squad

Excellent customer service .no questions asked about warranty replace or returned no problem

The geek squad service is the best. It's definitely worth the money to know your product is protected.

I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!