Customer Ratings & Reviews

Very easy to deal with if you don’t get a extended warranty you are crazy

GEEK PROTECTION, COVERS ALL MY ITEMS AND KEEP THEM SAFE I LOVE IT

Excellent products and always of the best quality.

Perfect incase your item breaks or is damaged in any way

The protection plan is always worth getting, got a free replacement.

I haven’t used geek squad on this particular product, but it’s nice to have a comfort level for the next couple of years.

Glad i took out this protection . I usually don't but, in this case it was worth it.

Whenever I had issues with my products I was always able return or exchange my product. Just people need understand its a one time use product so it not a 2yr or 4yr long protection it more a warranty you pay for incase your product gets damaged. Rather deal with company returns and warranty its through BestBuy which has been great service product.

It’s blend very fast , now can make my juices , veggies cutting

Good product. Haven’t used but gives peace of mind

always recommend buying protection on products!!!!

I’ve had this machine for over a year now. Making at home iced lattes have saved me from going to coffee shops as this machine makes great tasting espresso shots. Comes with a double and single shot basket, dosing spoon/tamper and clean up is easy and simple. A must have for first time espresso machine users. Preset buttons allow you to make perfect single or double shots of espresso.

Needed the Geek Squad to check my laptop for malware. They found nothing. I could exhale! Late i needed them to check why my fitbit was not charging. They gave me a quick education and helped to avoid buying a brand new fit bit. Thanks ya Lawd!

I love geek squad. I will always purchase this protection plan when I can.

Great to get protection on the item just in case if the item messes up or breaks

Great to get protection on the item just in case if the item messes up or breaks

I would recommend for everyone to get geek squad protection. It’s worth the extra money to be protected just in case something does happen to your product.

The Best Buy Tech was very nice and knowledgeable. He made sure I understood how the process went and gave suggestions for new products.

These guys are great. The Tech gave me some tips for my laptop to keep it safe and from some one breaking into it. Love the guy! He was very efficient and very polite.

Protection plan is great, in general, but especially in these higher value products. My $900 espresso machine started having some issues and the manufacturer was less than helpful. I just brought it back to Best Buy and they refunded me with a store credit. The rep didn’t tell me that I could get the same one, just swapped out. She only told me I would get credit and I’d be able to pick out another one. I loved that machine and would have been thrilled to get it again but had to pick something out from the shelf instead. I would have given 3 stars just because I wasn’t made aware of the options and I could not get a straight refund; but they got 4 for ease of use.