Customer Ratings & Reviews

Geek Squad is the best. Always willing to help. Wonderful experts

great customer service from geek squad at a Bay Area location

Its magnific service I can used and received new machine.

Best Buy's Geek Squad Service is a solid choice for technical support and solutions to your tech needs. With a competent team, a variety of personalized services, and exceptional customer care, Geek Squad stands out as a trusted and valuable option for those seeking qualified technical assistance. If you're looking for reliable and efficient tech solutions, don't hesitate to turn to Best Buy's Geek Squad.

If you ever but an appliance, always by a extended warranty for your product. It will give you a piece of mind.

The geek squad is actually very chill and very open to all questions. They also do remind you no question is a dumb question shout out to the Chicago Burbank. They always make it feel like home.

Great service and well worth the price. I’ve had to utilize it for a few replacements over the years.

Something you need if you want your stuff fixed or replaced after normal wear and tear issues

having this service is great so you don't need to pay for full replacement if something breaks

The best option I haI have a few items under the GS always. When I have any issue, they replace or have the money I pay for if.

Amaizing Fan I Love it I Will Buy Another one Next Time

My AirWrap stopped working, and I was able to trade it in for the newest model because of this warranty.

This is well worth it, coffee pot quit on me, gave me another replacement, simple as that

For peace of mind i got this because the amount of the appliance i bought wasn’t cheap. So far, so good

Went to return this item for it not working correctly, was given a full compensation for the item. The customer service rep was really nice about it all as well, and super helpful!

This is fantastic. If you have any problems, you can get the unit fixed, or exchanged.

I rarely write reviews but I think it’s important that anyone who is in the fence about getting this plan for anything they use daily gets it. In many instances it increase and improvise upon the manufacture warranty. It’s often times more value per money that appliance itself. Most issues can be resolved by going to a local store rather than shipping things off. I’m not familiar with how it works for activated devices but for appliances and small tech this is an easy buy. Please just do yourself a favor and factor it into the cost of what ever you plan to buy when you’re saving for it. It’s much better than having to pay for unplanned replacements without it.

Investing in the 2-Year Accidental Geek Squad Replacement was hands down the best decision. Accidents happen, and knowing I'm covered for mishaps is a game-changer. The process is seamless, and the Geek Squad team is a lifesaver. It's more than a warranty; it's peace of mind. If you're debating, don't. Your cooker deserves the extra protection, and you'll thank yourself later. #TechGuardian #GeekSquadWin

If we didn’t have this insurance, I would’ve been out of pocket 80 bucks for an air fryer that I only had for a couple months. This is so worth it.

I never make a purchase without it. Great service and value.