Customer Ratings & Reviews

Great customer service and great price for the amount if support you receive as a customer.

Geek squad is the greatest when it comes to service and friendly advice. Great to talk with geek squad staff.!!

I’ve bought a few Norelco razors from Best Buy over the years and have purchased the Best Buy Geek Squad extended warranty with each razor I get. I’ve had to use this warranty more than once and I’ve never had any issues replacing the razor with an equivalent one (or same model if still in production) and just pay the cost of the warranty again to insure the new razor. Norelco razors don’t seem to last for more than about 12-18 months so it’s definitely worth paying a few dollars more to get the warranty for peace of mind and convenience.

The Geek Squad warranty is the best. Whenever I buy a product, I buy the warranty because I know my product is well protected in case it fails.

I mean it’s insurance. Can’t go wrong. I have had geek squad before and from my experience they have always resolved any issues. Actually, I only had to use it once for a device from work and they did amazing work in a timely manner. Not many of the products I’ve purchased from Best Buy need servicing. I still have things from 2016 that work just fine!

I used it for my older iron box, it stopped working just few months before the replacement warranty expired .No questions asked and I was refunded the amount

Geek Squad ALWAYS has my back. I’ve had to come back several times for issues with my laptop and they always provide me with stellar service.

When my Breville Espresso machine stopped functioning as well as it should, I took it to Best Buy and received a brand new one. No hassle.

Opting for the 2-Year Accidental Geek Squad Replacement has been a lifesaver. It offers peace of mind knowing my tech is covered against unexpected mishaps. Geek Squad's efficient and hassle-free replacement process ensures I stay connected without the stress of unexpected repair costs. It's a smart investment that has proven its value, providing an extra layer of protection for my gadgets.

I love Best Buy’s warranty plans they’re the best for electronics appliances pretty much for everything hasslefree it really easy to redeem

Best Buy’s warranty is great really take care of the customer and give great customer service

Great Customer Service. Knowledgeable with process and coverage.

Great buy, easy to use. Small and compact. Kids love it

I’m writing this review as a chance for the gift card but geek squad is pretty cool.

Came from a Ninja unit that died after about six years and with this coffee maker you definitely get what you pay for! The warming plate after 7 months has peeled and rusted regardless of how much care I put into it, the coffee itself has never brewed to the quality the Ninja gave me but it was a cheap machine so I went with it. Oddly also the water loss from brewing is inconsistent. Not sure what that's about but I guess it speaks to the meh brewing quality. Also VERY much speaks to the constantly dropping price of this machine! I paid 50 bucks on sale and now it's 20! Glad I got the service plan because with the gradual breakdown of this thing I don't feel quite so screwed over!

Just love it . Works perfect than my expectations. I’ll strongly recommend

Loveeee this product !!!. It has been so wonderful for me this amazing blender !!!. I work as a mechanic, and I usually work 11-12 hr shifts. Lunch time is a blessing if possible to have one. This helps get a healthy lunch while on the get go. Would definitely recommend to everyone !.

The agents mounted my TV and connected it to all my devices.

I bought the 2 year geek squad replacement warrant on an air fryer I bought. When my product broke, I contacted geek squad to see if my warrant would cover it and I had no problem getting a replacement. All I had to do was come into the store with the product, tell them the issue I had with the product and show them my warrant on my Best Buy account and the same day I was able to get a replacement! I was so surprised by the quick service I received. I really recommend getting the 2 year warranty!

You should always buy warranty when purchasing electronics. I’ve used it multiple times and saved a lot of money if I didn’t get the warranty. Be smart. Spend the extra cash