Customer Ratings & Reviews

Went to return this item for it not working correctly, was given a full compensation for the item. The customer service rep was really nice about it all as well, and super helpful!

My family breaks stuff all the time and I don't wanna gey upset if something happens

My tablet wasn't working but Geeks tried . But to no avail it just wouldn't come on. They did really put forth the effort.

2 year protection plan. Its exactly what you expected.

Great value for a protection plan. I would definitely recommend

Great service and quick device is working great and very useful

When processing my return the geek squad was great! Fast, accurate, and caring!

Hopefully I never have to actually use this replacement warranty?

Reasonable insurance for 5 years for my new TV unit

The Ninja BN801 Kitchen System is a game-changer! With 1400 watts and 5 functions, it blends, chops, and more with ease. Perfect for smoothies, sauces, and meal prep. Highly recommend for any kitchen

I am so grateful that I choose to purchase the accidental Geek replacement. It has given me peace of mind. They have followed up immediately for me to get started once I purchased it.

Although I have not had to use Geek Squad or Allstate for a problem yet for my two Air Purifier's. I have had a Geek Squad Protection Plan on my Insignia 50" TV prior to this plan, and it corrected the issue with my TV Screen within an amazing amount of time after I notified them. So I feel safe and financially protected having this plan! I highly recommend plans on all purchases.

The geek squad replacement plan is very worth it. Instead of having to buy a new item when anything is wrong with my item I can just exchange it if I need to. Highly recommend!!

Bought this for my Boyfriend’s birthday. This towel warmer was wonderful… for about 4 months. Completely quit working. I had read similar reviews that stated this problem but thought I would try it anyway since sharper image is supposed to be a reputable brand. His birthday was in July of this year and it started giving us trouble in October. Light started turning purple and the warmer would not shut off. We would have to unplug it to get it to shut off. Now light is blue but the power button isn’t even on (refer to photo) will turn purple at some point and just sit like that! And it’s not warming and will stay on until we unplug it to get rid of the light! Do yourself a favor and believe this review and others that state they have this issue. DO NOT BUY unless you want to waste $150!!!

Came in handy when i washed my headphones! Worth the piece of mind!

I purchased the 2-Year Accidental Geek Squad Replacement Plan alongside a new electronic device, and it has given me great peace of mind. Knowing that my investment is protected from unexpected accidents makes this plan well worth the cost.

100 percent reliable and a must to have it you're an avid BBY shopper... especially for electronics.

I have not used the Geek Squad for the item I purchased, but I have used it for other items like my Oculus Quest and Oculus Quest 2 for drifting issues with controllers. The convenience of being able to get a replacement the day you bring your item in, without having to send the item out to be inspected. If you use the Geek Squad service, and receive the replacement item (essentially you redeemed it), you will need to purchase Geek Squad again to continue coverage.

Geek squad Plans are definitely the best plans on the market today

I really like this air fryer. I have used it for several different items and they have all been very good. I do wish that they would include a cookbook or manual with directions for the use of different temperatures that should be used for certain items. This is my first air fryer, so it has been a learning curve. My favorite is salmon fillets with brown sugar on top!