Customer Ratings & Reviews

Geek Squad is awesome! They replaced my 2-year-old laptop when the speakers stopped working. Great customer service and expert technicians. Thank you for going above and beyond!

This warranty is well worth the money. They make it easy. They fix it or replace it with no hassle.

Have not used the warranty I think it would be nice

Seamless. I always get geek squad and recommend it to everyone.

Got this for my heater and they replaced it no hassle!

Everybody there at that Best Buy is awesome I recommend this to all my family.

Glad I had this on a Keurig Slim coffee maker. Actually had two of these coffee makers. First one died after 30 days and Best Buy replaced it under their standard return policy. Bought the Geek Squad protection plan on the second one. Glad I had it since the second coffee maker smoked after 6 months. Thought it was steam from the coffee until the tell-tale smell of burnt electronics. Returned it and got a gift card as a replacement. I think I'm done with Keurig coffee makers.

The razor is brand new so I have not had to use the extended warranty yet. But have had to in the past on another item and it was easy and carefree.

This fan was a life savior. During the heatwave I got this as a last resort because I was lacking cash, and it helped me so much, I use it nonstop! Make sure to add that protection in case you kick it at night lol.

The agents are readily available and I know this because I used it for my Air Fryer that gave up on me and they happily replaced it for me since it was unfixable.

Although I have not had to use Geek Squad or Allstate for a problem yet for my two Air Purifier's. I have had a Geek Squad Protection Plan on my Insignia 50" TV prior to this plan, and it corrected the issue with my TV Screen within an amazing amount of time after I notified them. So I feel safe and financially protected having this plan! I highly recommend plans on all purchases.

The guarantie is necessary in case something happens with the Product,

The installation was flawless and tv & stereo sounds amazing !

I bought the 2 year geek squad replacement warrant on an air fryer I bought. When my product broke, I contacted geek squad to see if my warrant would cover it and I had no problem getting a replacement. All I had to do was come into the store with the product, tell them the issue I had with the product and show them my warrant on my Best Buy account and the same day I was able to get a replacement! I was so surprised by the quick service I received. I really recommend getting the 2 year warranty!

Amazing service and quick turn around! Definitely recommend

Great warranty, save yourselves alot of headaches on the future.

Fortunately the quality and reliability of Best buy products, I have yet to use. Reassured that it's available, just in case.

I obtained for my stereo and hope to cover services in the future.

So far so good. Hoping we won't ever need to use this replacement feature. Was skeptical that we'd have problems with the air purifier since I'd never had one. Well, this unit is incredible so far. Doubt we'll use this replacement option, but you can never be too careful.

Nothing is built to last anymore so the extended warranty seems like cheap insurance