Customer Ratings & Reviews

I am a big fan of Geek Squad warranties! I have been using them for years and will continue to! I have yet to be disappointed by the quality and results of using them! If they can’t fix the problem then they replace the product with the same product if it’s available or with another product if not! They make it so easy and painless!

Excellent. Friendly, mannerly, and very knowledgeable.

The Best Buy replacement program is the best - no questions asked . I had a Oster food processor which had stopped working and had went to the service center to get it looked at. They were quick to check it and mention they will refund the full amount since it would be not worth to repair it .

[Employee of bestbuy] When processing my return the geek squad was great! Fast, accurate, and caring!

Geek Squad Protection plan is the best when it comes to repair and replacements. I have used their services before and also recently . The exchange was quick and smooth. Overall I recommend this product for protect your/our investment on the appliances.

I have used geek squad replacement before. It is best to have a Protection to our products.

I love this juicer! Looks intimidating to get started. Super easy to use and clean. I spend maybe 10 minutes total getting my ingredients ready, feeding them through the juicer, clean up, and washing components. Pricey, but would buy again.

Geek squad is great to have very knowledgeable and experienced.

Don’t risk it! It’s been extremely convenient. I got several appliances replaced

Geek Squad is as a good as they promise to be. They are an investment in your technology purchase you should buy to protect yourself.

It depends on the product and brand , as for example for bose product they need to send to bose and waited more than a month without my product.

It’s like any other insurance in your life. Better to have it and not need it than need it and not have it.

I love it. Best Buy is always been the best for me personally never have a problem with them or their service.

The Best Espresso Machine Ever! Fully automatic, easy to use and makes a perfect cafe latte! Very easy to use and love the self cleaning system. Totally recommend this machine. My previous Delonghi espresso machine worked for 26 years. They make great products and Best Buy had the best price.

There is no way I would live without Best Buy’s insurance plan. They are the best of the best.

We had a large tv from Best Buy with Geek Squad service and when it needed service, the technician came to the house and checked it. The first service call was prompt and he brought one board with him based on our problem description, but we had to wait a week for the other board needed. They did fix the tv in home and other than the delay everything was very easy with the process.

Good to have if I needed help, never used it but was added as needed

I got a good deal on a protection plan and they did amazing with my refurbished laptop

[Employee of bestbuy] Best service ever! Bestbuy sells the best products! I purchased a Dyson air wrap for my daughter and it did not disappoint. Although it stopped working and kept shutting down when she used it. Thank god I I had purchased a 2 year warranty on the Dyson. Very happy with Dyson and the vacuum I purchased.

Geek Squad is always helpful. Definitely worth having the protection on any product!