Customer Ratings & Reviews

Have not had to use it, hopefully the item will continue to work after this “accident protection” expires

We really like it. This is a very versatile appliance. Really great for making toast, baking a pizza, chicken wings, etc. It also flips up to free up counter space. Also much more energy efficient than heating up a large oven.

Great service to have! It may take longer than expected but definitely worth it!

There are multiple times that i have been able to use the insurance for best buy and love the fact that it is up to the customers if they want to return, trade for a new item or receive a gift card for the same amount the item was purchased for.

Best safety plan! For reassurance purchases and if anything goes wrong!

This product is excellent. Its large and looks beautiful. It cooks perfectly. It cooks your meats, veggies and sea food perfectly. The beats otjer more expensive than this. Highly recomended.

I love that Best Buy offers additional peace of mind on the products they sell

Best service for delivery, installation, and overall customer service. Very satisfied!

Service reps listened to my concerns regarding my air fryer and that I wanted to return it. I had warranty with Geek Squad and I received a gift card. Very respectful and courteous.

I refuse to buy all my appliances, electronics or anything else than I can find other than BESTBUY because of the quality service they provide. Exceptional, professional quality service. Love it!! Had service done on a washer machine with no problems. Thanks to geek squad at Best Buy‘s!!

I think it's helpful since they have replaced items for me that I had the protection plan on and so I think it's worth it.

Hopefully I never have to use this but for the price you can’t beat it

Always great to have the peace of mind knowing you are protected by the Geek Squad. Have used numerous times in the past for various issues. Never a problem.

So professional, so happy best buy love you much..

Def came in handy after the espresso machine I bought broke, I was able to replace it and move on from the bad purchase

The Geek Squad has installed four tvs, two complicated universal remotes. an over the stove microwave and a very complicated surround system over the years. Obviously I would have used them more than once if the service was not good.

I have always trusted the shark brand and this purifier works great, however after a little after a year some of the numbers have stopped lighting up. Hard to read what it says for filter life, % numbers, etc. as only part of the number lights up. The light for auto mode doesn’t light up at all.

This juicer is amazing. It is easy to clean & the fruits/veggies don't have to be cut really small to juice. I absolutely love it!!

Great product! This mixer/blender is awesome. Works well and is fast.

Anytime I make a large purchase or purchase an appliance at Best Buy, I typically add the Geek Squad warranty. From my past experiences using this warranty, I've never had any issues and the process has always been relatively simple for getting a replacement with minimal costs.