Customer Ratings & Reviews

Service for returning my item of two years was Awesome!

I purchase the plan for every product that I've purchased. When something goes wrong with a product, the Geek Squad with either repair it or replace it for me. Having this protect makes the stress of having a broken product out of warranty gives me peace of mind.

The agents helped set up my electronics and fix my electronics when needed. The agents had pretty good customer service but could've been better. Everytime I go, I always have to repeat myself but at the end of the day they do what I ask.

[Employee of bestbuy] i always get the replacement plans at best buy because if anything happens to my utem it gets immediately replaced no questiins asked !

so far its nice i had it for almost 2 weeks and its spacious , cooks well and It looks realy nice on my kitchen

Geek squad is reliable! Will fix and will complete your issues, but be aware they will call you so make sure you answer!

It is very effective. I was impressed by the quality and the professionalism of their work in diagnosing and repairs. I know it depends on issue at stake, but trust me it is worth working with Geek Squad

I Love Best Buy Because I Tell Any And Everybody I Know That Best Buy Has The Best Warranty For A Good Price. Also You They Never Give You A Problem When You Bring Something In That Is Giving You A Problem. They Just Exchange It, No Questions Asked.

Perfect for unexpected technical issues. Good to know there someone to help over the phone or at the store

This product is very good. I wanted to put 2 items in at one time and dinner is done like the Air Fryer trays. I love my Air Fryer Oven.

Absolutely amazing service. Unfortunately my TV couldn’t be fixed but they replaced it with no hassle.

This is great service! I really like the convenience.

Accidents happen and having protection plan definitely worth the cost which is really low compared to other companies protection plans which can cost double and not cover what Best Buy does

Wasnt enough or the right kind of ins and TV couldn't be fixed. We Never had to use it.

I haven’t needed to use the geek squad service for my mixer (and hopefully won’t have too), but I’m happy that I have it in case any thing occurs threw out the year. I love how easy it will be to bring it in and have it tended too.

I always get Geek Squad because Best Buy in my opinion has the best customer service and technical help when it comes to any device. It’s a no brained! Having Geek Squad has saved me EVERY TIME. I’ll always get it!

You never know when you will need the service and I'm glad that I purchased it just in case

Love that I can have an espresso or a full pot of coffee with just one machine.

My electric kettle was replaced when it stopped working after one year. My 60" samsung tv was repaired in my house after over 3 yrs of use!

Best buy products are high quality products you will use for a long time