Customer Ratings & Reviews

We buy protection on all of our electronics due to if need repairs or if something goes wrong with it.

[Employee of bestbuy] I love all the procuct that i got from bestbuy specially my food processor its also easy to use and it’s durable.

I don't always buy Geek Squad replacement contracts based on what technology I'm getting and expected lifespan. In this case, I think the price is great insurance against any issues down the road.

Excellent experience, i already have all the answers to the possible questions, but i took the broken product, they verified my information and i got a new one no questions ask.

Thank You Geek Squad .I will always have them in my purchases.

I'm a believer in protecting my stuff. I've been down the road without protection, and its aggravating and expensive.

I'm a believer in protecting my stuff. I've been down the road without protection, and its aggravating and expensive.

I'm a believer in protecting my stuff. I've been down the road without protection, and its aggravating and expensive.

always happy with this service. Haven't had to use it for this item, but the one time I did was for an AC unit that was pretty beat up and BB took it right back!

Shipping was quick and efficient, and having the peace of mind knowing that my machine will be fixed or replaced is priceless!

Awesome plan! The item that I received was what I really expected. It was in perfect condition and so far, it’s working fine. Best Buy’s order tracking is extremely helpful, convenient and efficient.

This is the one extended warranty that we've had that has been simple to use. We had one machine fail, brought it in, they replaced it. Will definitely get for complex or pricey equipment.

My coffee machine stopped working and I simply took it back to Best Buy and they exchange it for a new one with the warranty!

Purchased for additional protection over manufacturers warranty. The product is working well so I didn’t get an opportunity to utilize Geek Squad Protection for the product for which it is purchased.

[Employee of bestbuy] Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Employee of bestbuy] I love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

already had to use this extended protection. I make sure to purchase extra protection on these new products that are not made in our amazing USA

I believe this is a great addition to larger purchases. My clock quit working on Bella, with help from Geek Squad I walked out with a new coffee maker.

With this service I was Abel to have my cooktop,fridge, wall oven combo all free installation.. without that ser ice it would have cost me a lot more for installation

Very glad I got this!! Very useful. If you have something or if you are planning to get something from them you won’t regret it