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Customer reviews

Rating 4.8 out of 5 stars with 7055 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 7,055 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the Geek Squad service because they stand by their name. If something is wrong and can’t solve the problem they will replace or credit it back to you no question. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always important and Geek Squad is Always reliable, no-hassle to get good customer service for any product inconsistencies. I have used them for years and they are reliable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents swapped article after noticing it wasn't working, fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must always have, you need this for every purchase. You won't regret it. Is better have it then don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad plan is very good and extra protection. Its good to have it with little extra money but iys worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Prompt replacement on small broken appliance and friendly service. Highly recommend for all purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot buy something from bestbuy and not get there geek squad protection plan. It's always a good idea to get that peice of mind knowing you'll be covered. I've used there service and LOVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Geek Squad accidental replacement policy for peace of mind. I'd like to be able to deal with my local store for replacement rather than the manufacturer if the need arises.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Service at the best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I did buy protection for my unit. Very happy with everything

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Know what you’re getting, don’t take rep’s word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service can be super useful, unfortunately Best Buy was misleading in how they helped me with it. I had an appliance with a warranty issue. Best Buy insisted on an in store exchange via their warranty because “it’s better” and promised since it was a warranty thing not an accidental damage the plan would transfer to the new one. THIS IS NOT TRUE. If you have an item in the manufacturer’s warranty for a covered issue - USE THAT WARRANTY. The plan will not transfer to the new one and you basically just paid for a warranty service you already got for free through the manufacturer. Corporate told me to go back to the store and speak to a manager to rectify the issues we had. In store gave me to a colleague, wouldn’t call a manager to help, and that rep told me too bad but he could “sell me a new plan if I wanted” I basically paid Best Buy for the warranty I had for free, lied about it, and they laughed in my face when I asked questions about it. So this can be a good service - but make sure it’s not in warranty first otherwise you’re just giving Best Buy a donation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best blender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blends well! Best choice for blenders makes food taste amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Value warranty that I ever buyer before. Thank you Best Buy to offer me this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying this service. I dont bave to worry about my device failing because i know this service will cover and replace if i were to need with no questions asked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gsp

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] grest way to relieve any worry of needing to replace any of your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and they are always friendly. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for a piece of mind. Electronics do fail right after a warranty expires but this will ensure that they are repaired or replaced for a nominal fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth every penny ready to place a new order for 2 more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth purchasing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me a lot of money. It gives you peace of mind and the support is A+. This is well worth purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja chopper and smithies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy whit this ninja product work so well and o used every single day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shark air filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has made my pet owned home so much cleaner.

    I would recommend this to a friend