Customer Ratings & Reviews

Quick and easy process. They verified the issue and replaced it. Con: You'll have to purchase a new warranty to cover the replacement unit. Pro: you can skip weeks of waiting, without your product, if the issue is covered. That convenience is well worth the price of the original and the new warranty.

Their efficient claims process and fast replacements mean minimal downtime. For anyone who relies heavily on their devices, this plan is a lifesaver. It's a must-have for safeguarding your tech investments against the unexpected.

great service when needed and replacement when not serviced. geek squad staff have been pretty good so far too.

Up to now every time I bought something which I buy everything through Best Buy, all services from sales to delivery, installation, and repairs all were done perfectly. Last time I had a problem with my coffee machine and they just checked it and gave me a best buy card all money returned which I used for a new dishwasher. Thank you and please keep up the good service…

The installation was flawless and tv & stereo sounds amazing !

These items are available without any delay enjoy the idea to be able to purchase something without having to wait a month later to receive it

Love the Geek Squad Service !! Always helpful!! Always Nice and quick!! Never have had any problems , alway an Happy experience!!

Good while it lasted… It only lasted like 6 months.. it would not warm up after that.. but to be fair I did use it a lot those 6 months.

This is my second kitchen aid food processor. The first one lasted 20 yrs. You just can't beat them. Works perfectly and makes cooking so much faster. I cook everyday from scratch. This is a must- have for a busy schedule. No more hand chopping to get your veggies in your diet!! Love it

Geek Squad coverage always come through, I always purchase my electronics through Best Buy!

Geek squad has been a savior when it comes to my younger child's tablet. If it was not repairable geek squad did not try and sale me but offered to replace his tablet with a small up fee. Which was better than paying for a complete new one

Nothing is built to last anymore so the extended warranty seems like cheap insurance

Didnt get to use this service thankfully but i bet it would had save me from a lot of trouble if something had happened to my kitchenaid mixer

If I see a certain percentage of reviews for a small appliance or item mention early failure or breakage, I add this on. I've used it twice for hassle free replacement. I don't have experience with having Geek Squad try to repair an item like they would on a large appliance or major electronics so this review is on small items.

I obtained for my stereo and hope to cover services in the future.

Great warranty, save yourselves alot of headaches on the future.

Had our Breville for a little over a year now and so happy we purchased the protection plan. Got an error code on our machine, took it in, and they immediately sent a replacement.

Amazing service and quick turn around! Definitely recommend

Things have a habit of breaking easily in my house especially my small kitchen appliances this is why I purchased Extra Protection but I didn't have to use it yet

I dont Usually purchase the extra Protection it usually seems To run along with same lines as the warranty and I already get extra warranty using my visa BUT...none of that covers "Accidental"! Absolute must have for me You be out of your mind not to get it My son just purchased the new Xbox one s Series Best Buy has been out of it So he wanted to go to Target but I made him wait and hunt page for it to come back in stock Just so He could get The geek squad protection and he only had to wait 2 days and got it cheaper