Customer Ratings & Reviews

I usually don’t buy an extended warranty for the items I purchase, but with Best Buy’s 2 year warranty, I have not yet faced any problems in returning or Exchanging my faulty or downright inoperable products. So instead of going through the manufacturer, I just take my stuff to the local Best Buy, and it’s done. That has been my experience so far.

Always great service from the squad. Every time I have a an issue with any of my purchases Best Buy and geek squad always help out with no issues. Always good to return the product a few days before geek squad expires to get a newer product if not renewing your services

Haven’t had to use it product great but I do recommend for accidental

Replaced my Keurig coffee pot. Great for all week for on the go coffee with the pods. On the weekend its great for making a pot of coffee.

Purchase protection warranty for things I feel secure that whatever I buy with coverage at Best Buy will be honored without huge difficulty

My experience with Geek Squad at Best Buy has been consistently excellent. Their knowledgeable staff and tech experts have helped me with everything from setting up new gadgets to solving complex computer issues. The Geek Squad Protection plans have also saved the day a few times. Their customer service is top-notch, making me a loyal Best Buy customer. Thanks, Geek Squad!

Awesome , warranty is totally worth it 100%%% Have never been so satisfied

Haven’t had to use it yet, but I highly recommend getting this product to save yourself the hassle of boxing up the product and sending it back to the manufacturer should a problem arise

Great item, very useful for work love I highly recommended

A strong performing air purifier. I noticed it definitely helps making the air fresher, although I wish it was a bit more capable at reducing dust. Granted, my house could just be naturally dusty, still a great air purifier all around! Also good for white noise while sleeping at the medium setting!

No issues with a faulty return. No hassle. They are good at giving you the same or better options for replacement.

Initially I did not believe in paying extra for extended warranty. However, when my tea maker stopped working in less than 13 months I regretted for not buying the extra warranty. I certainly did for the replacement one.

Geek Squad is the best. The agents are always able to provide an answer for all my questions and concerns.

Great coffee machine would definitely recommend! Grinds fresh coffee beans and can make multipile types of coffee conbinations.

Solid electric brush, its help with ease of daily routines.

WORTH THE MONEY!! They will replace any broken item, it is absolutely worth purchasing for the peace of mind.

Excellent easy to use product and very versatile with many cook settings.

Every time I get to warranty every time I get the warranty it's great

Always worth the purchase if Something were to go wrong.

Good thing I got this! Thank you for honoring it. I appreciate the service.