Customer Ratings & Reviews

I love the 2 yr accidental geek squad because if anything goes wrong they replace it. It’s what sets Bestbuy apart from the other stores and why I started shopping with them in the first place. Ty

Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice.

The warranty is amazing. Everyone should buy it for each of the products they buy with Best Buy

Always best to back up your valuable purchases! Nice

Love the extra protection! Best Buy never disappoints!

I have always trusted the shark brand and this purifier works great, however after a little after a year some of the numbers have stopped lighting up. Hard to read what it says for filter life, % numbers, etc. as only part of the number lights up. The light for auto mode doesn’t light up at all.

I haven’t had a reason to use my Juicer insurance but I know if anything happens to it that I will be covered. Thanks.

I would recommend everyone gets a replacement plan. Things break down. Geek squad gets you all the time. I love being able to go back into the store and get a replacement for the products I love.

My TV stopped giving me a clear scree with my TV. It had shadows on my screen. I brought it in and they replaced it. I brought in my computer and had to have the hard drive replaced . They checked it over and replace it. They also put webroot on my computer and replaced the micro soft app I had installed in old hard drive.

This service is excellent, especially for earphones. I have noticed that, for some reason, all the earphones I purchased tend to break quickly.

I haven’t had to use it but knowing it’s available is great

Always great to have the peace of mind knowing you are protected by the Geek Squad. Have used numerous times in the past for various issues. Never a problem.

I love this part of Best Buy, I’ve always received excellent customer service when I have a problem with an appliance or any other item I bought.

Things happen gotta be prepared when you have kiddos

Im glad I got this replacement plan because I recently bought a faulty air fryer. I have to return it now because the heat stopped working a few months after date of purchase.

Got one for me and my spouse. This is a great device and the attachments that came with his and mind we are able to share the brushes to ensure we both have greater success when using the them.

It is always great to have this protection. It cones in handy when i need it the most.

It is always great to have this protection. It cones in handy when i need it the most.

Geek squad always worth the benefits after the manufacturer's warranty has expired. No issue at the store or if the have to come to a location. Thank you.

Really love all there help and customer service very good service provided