Customer Ratings & Reviews

Haven't use this yet and hope I don't have to, but its good to know I have it as a backup. Only time will tell if this purchase was worth it.

Bought it on wife’s first Dyson hairdryer - which died after 7 months. Glad we had it as BB swapped out a new Dyson with no issues.

Well, you know. I never needed to use this, so I guess you could say it is a good thing. I don't think I could really qualify as someone to review it, but I'd like to think they do good work. It's nice to have some peace of mind, however.

The Geek Squad is amazing!! They always get my computer related equipment working efficiently!! They are really fast too! I’ve been using their services for years and I can’t imagine NOT having access to these services!

Love that I can have an espresso or a full pot of coffee with just one machine.

This warranty is perfect. And the squad are extremely helpful and have great knowledge in the department

They helped me return my juicer without any issues.

I love this. I love toast. I love waffles. This does 4 at a time. What more do you need.

This model dryer is wonderful for my hair! Besides being super light, it dries my hair really quickly! I highly recommend it!

They help with all my needs! Very friendly and educated people

I’ve use this often on over the years for products that I question their reliability on. It has not let me down and have used it for cell phones kitchen appliances and computers. I have definitely been able to make this service worth my wild every time I bought it.

I feel so much better knowing that, because this was a gift, if something were to happen to it, that it could get taken care of. Peace of mind!

Very affordable price for a 2-year plan. I haven't had to use it, but me and other family members use geek squad and they are always excellent service and exceptionally nice people

I had returned a previous item and canceled out the insurance on it.but bought another item the same day with the insurance for geek squad but I dnt see it on my order I do see were I paid for it but it doesn't show that I have it .how do I get the new insurance to show up on my account ?...mrs cruz

They were great and were able to assist me. Thank you guys!!

Very satisfy with protection plan and secure, will recommended

Excellent plan very easy to activate because it activate automatically. And if you ever had to use it, you can go right back to any store go to the geek squad to look it up and go from there.

Received a used one instead of new which angered me for taking a trip to the store to return it and I needed one before a party. The plastics on the main frame body were melted at certain parts. And part of the metal were deformed with what seemed like white glue over it to keep in place. The main frame seemed to be scrubbed with metal sponge as there were scratch marks all over. The ceramic plate itself looked fine. However, for paying full price, I am unsatisfied. Whoever returned this should have mentioned that it was already used and a fire hazard.

If you buy stuff from BestBuy often like I do, remember they offer awesome protection for your devices and in house service for big entertainment device. Geek Squad also replaces my personal home theater planners. They installed my TV and the Sonos soundbar in a no-show wire environment, very pleased.

Geek Squad took care of my tv and lap top very easy and efficiently.