Customer Ratings & Reviews

Have had to use this twice now. Both times just walked into the store and walked out with a replacement.

I refuse to buy all my appliances, electronics or anything else than I can find other than BESTBUY because of the quality service they provide. Exceptional, professional quality service. Love it!! Had service done on a washer machine with no problems. Thanks to geek squad at Best Buy‘s!!

Anytime I make a large purchase or purchase an appliance at Best Buy, I typically add the Geek Squad warranty. From my past experiences using this warranty, I've never had any issues and the process has always been relatively simple for getting a replacement with minimal costs.

I’m returning a kitchen appliance due to a plug- in issue so I will see how convenient my extended warranty is.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

THE GEEK SQUAD PRTECTION IS VERY IMPORTENT TO HAVE. I HAD NO THOUBLE GETTING SERVICE WHEN MY LAPTOP NEEDED SERVICE, THEY WERE VERY KNOWLEDGEABLE WHEN IT CAME DOWN TO EXPLAINING TO MR WHAT NEEDED TO BE DONE

Never really know when this will come in handy. Haven’t had to use it yet. Will update if ever used.

Geek squad, protection, plans are always super helpful in case something happens with your product after the return policy.

I always buy extended warranties on my products just in case something happens they are very handy and definitely worth the money

Haven’t used it yet hoping for great service thanks geek squad

Great product recommendation to all . Your wife will enjoy !!!!

Best Keurig on the market and by far the best looking one as well. Girlfriend loves it and uses it multiple times a day. Highly recommend the 2 year beta buy warranty as ours died out right before two years and we got a new one for no cost

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Must have just in casee anything breaks and its non fixable..

If you purchase anything make sure you get a protection plan Best Buy has one of the best protection plans money can buy wouldn't recommend this for any product you buy from them great service

I have had problems with items i purchased as has everyone else. GEEK SQUAD has made it easy to deal with

I love my new trash can, bought it for the nurse and therepist that comes every other day to put their footies in, who wants to put their hands on someone else’s garbage can, plus it adds a bit of glam to the kitchen

This coffee machine is amazing! I would definitely recommend buying this! I use it daily and it serves a huge amount of the family and friends whenever they come over!

nice to know you have a peace of mind with the extended warranty, i like that it's a replacement not a repair, im sure if i ever have to use it i'll have my small appliances replaced right there and then no need to wait on a repair, thumbs up guys , keep up the good customer service!