Customer Ratings & Reviews

Great for Peace of Mind- Best Buy customer service has always been a cut above, I know they'll take care of replacement when I spend a little extra on my items.

Refunded by Kelsey at BestBuy (Asheville) when I was simply EXCHANGING the air fryer that I bought it for. I DID NOT WANT THAT TO HAPPEN! Best Buy goofed up and refunded our GeekSquad protection. I did not want that because we were just doing an exchange. We called the store, on the way back home, upon seeing the error but alI you get is a national agent. The promised call from the store "in a couple of minutes" never happened and we even delayed the drive home by stopping a couple of places. That was on July 7 and here it is 2 weeks later and no call, even after answering 3 surveys and calling on the phone, as well. I really wanted the Geek Squad Protection because as of tomorrow I will be returning this 2nd Chefman to get a 3rd one, so it looks like I might really need the protection in the future.

I purchase the plan for every product that I've purchased. When something goes wrong with a product, the Geek Squad with either repair it or replace it for me. Having this protect makes the stress of having a broken product out of warranty gives me peace of mind.

Geek Squad service is worth every penny you spend for it. Something needs to be fixed or adjusted they fix it. It needs to be replaced, the replacement. Over the years I have saved a great deal of money because of this. Can't go wrong

It’s a great feeling to have, however in a rural village, it might not be worth the hassle of having to ship out to have a new product sent back in

Blender is amazing. Work amazing for how I need it and use it. Leaves vegetables chopped up perfect. 100% recommend.

It’s nice to know we can depend on the people to take care of the situation

I have not yet had any issues with my product to date. However I have had Geek Squad protection on other items I have purchased from Bestbuy. I have found them to be professional, courteous, & thorough in their jobs. Even when the consumer is clueless.

I bought this service from 3 failed purchase i had. I learned and if you ever get a blender or anything electric that you are not sure with the brand, use this. However if it’s pretty respectable product, save your money

Geek Squad accidental insurance is a must buy. They have saved me more than once when the manufacturers insurance wouldn't.

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

I always loved geek squad coverage, the ease of getting your product fixed and/or replaced, is so much better then having to go through a warranty department with the manufacturer.

Absolutely love my shark air cleaner. My puppies always sneeze and cough but since I have gotten this they don’t at all. This is an amazing product for allergens and tiny particles in the air

This fan really cleans the air. My kitchen would look all smoky when I would cook but now I turn this fan on and the smoke goes away. I like it

Love geek squad service. When things go wrong with electronics they protect your purchase. I buy it on everything and it’s cheaper than buying new.

Purchased a small appliance that I might not know enough about or use frequently enough to recognize a problem should one have occurred during the regular return period. Now for a fair cost I have 2 years to fully check out this appliance.

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

Why take an unnecessary risk when you don't have to?