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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6957 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,957 reviews
  • Rated 5 out of 5 stars

    Always needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty whenever im buying some electronics because we never know the product if going to last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Prompt replacement on small broken appliance and friendly service. Highly recommend for all purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Have never had to use it. Just knowing the protection is there makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and convenient. The service is top quality!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan but if I don’t use it for a while, I will cancel it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan but if I don’t use it for a while, I will cancel it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad member fixed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I presented at the geek squad desk with my lap top explained what I thought was wrong, the squad member took my lap top in the back and returned it in 10 minutes. Allfixed. The young man was very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it it’s worth it in the long run when electronics brake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for the lemons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers ease of mind for your appliances and/or electronics. Will 100% cover your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, cool dudes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many Geek Squad warranties. 90% of the time, service or replacement is very easy. Occasionally technology or out stock situations arise. BB Geek Squad is very fair and understanding.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection is a must

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and their replacement plans are the absolute best. A must for all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had alot of questions. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, they help with so much when it comes to my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to add on to your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very love Geek Squad from Best Buy that why I always add on the service to most of my purchase. They are very professional service and so convinient if your product has problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase an item that has a protection plan available to buy, I always invest in my purchase since it is an electronic item and you never know how long you will have it before it stops working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind-that is the reason I purchased the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and got the extended warranty as we use constantly and daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Help?Great Service is always Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As Always the Geek Squad is on point. They offer expert advice and tips. Again the Customer Service is truly excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turtle wins the race

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys and gals at geek squad seem to know what they are talking about whennit comes to computerss. The only thing i can sah ive had an issue with is how long it takes for them to get so.ething done and back to you. Its been over a month and i still dont have my pioneer amp back if it was that bad it would take this long then they should of given me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its worth all your money to get geek squad service because they are always there for you

    I would recommend this to a friend