Customer Ratings & Reviews

I should have brought this years ago. I love the savings and the peace of mind it has given me. If you make big purchases you need to have the geek squad security.

Always always always buy the protection for your gear!

It has made my life much more conveient, glad i purchased

Help with any problems you half or need to help with an item

Solid equipment, sad that the main important features were taken away with the newer models.

Nice knowing my products are protected by the geek squad

didn't need the geek squad for service. Product functioning properly

Geek squad are always helpful and informative always learn from them.

Of course having anything happen to a product you just bought is terrible, so I always buy the warranty or the geek squad, just a fantastic service BB offers.

Got the warranty 2-year replacement for my espresso machine

Attentive, caring, quick to answering questions. Very nice!

Every time I have come in everyone has always been helpful.

Awesome binder that doesn’t damage my cards if it’s too full it does slightly bend them so fill it evenly or evenly space the cards

This service can be super useful, unfortunately Best Buy was misleading in how they helped me with it. I had an appliance with a warranty issue. Best Buy insisted on an in store exchange via their warranty because “it’s better” and promised since it was a warranty thing not an accidental damage the plan would transfer to the new one. THIS IS NOT TRUE. If you have an item in the manufacturer’s warranty for a covered issue - USE THAT WARRANTY. The plan will not transfer to the new one and you basically just paid for a warranty service you already got for free through the manufacturer. Corporate told me to go back to the store and speak to a manager to rectify the issues we had. In store gave me to a colleague, wouldn’t call a manager to help, and that rep told me too bad but he could “sell me a new plan if I wanted” I basically paid Best Buy for the warranty I had for free, lied about it, and they laughed in my face when I asked questions about it. So this can be a good service - but make sure it’s not in warranty first otherwise you’re just giving Best Buy a donation.

It’s the best kind of warranty you can possibly have, the peace of mind is the key

Definitely worth having especially when most warranties expire after one year.

Its nice to have and knowing I can just take my stuff in to have it worked on is a big relief.

it was the best for now on i going buy thing with geek squad

I highly recommend purchasing a Geek Squad protection plan when purchasing electronic or digital devices. You just never know if something's going to go wrong and you need to use it.

I love my coffee maker. This is the best thing foe our house.