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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6947 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 6,947 reviews
  • Rated 5 out of 5 stars

    Must get for all purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for everyone to get geek squad protection. It’s worth the extra money to be protected just in case something does happen to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice that I made. I had an issue with the product, took it in and they fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total peace of mind with this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad protection when I purchase an expensive appliance or equipment, and this time was no exception. Having this plan gives me a lot of peace of mind in case of accidents or failures. I know that if something happens, Best Buy will replace it without so much trouble, it's totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my computer has the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a computer and its accessories are incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good when use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you have to use it. I add to all purchases that offer it. I’d rather be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service for a troubled laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. The Tech gave me some tips for my laptop to keep it safe and from some one breaking into it. Love the guy! He was very efficient and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use Geek Squad yet But it is nice to know if I need it that it is there. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had to visit Geek Squad twice, but they were knowledgeable, courteous. Once they had to replace my grandson's tablet and the other they were able to get my tablet running smoothly. I always buy the protection when I purchase electronics and games. It's beneficial to have even if you never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use them yet ive heard good thing's and ive talked to them before and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.S.P. is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always and forever will 100% recommend G.S.P. (Geek Squad Protection). It will change the way you buy electronics forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I laways get this services with all my big electronics easy to file claim just buy going to the store no matter if is laptop or vacuum they fix it or replace it for a a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use Geek Squad protection many times and it has always been worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty is an easy process, and has stood by me in several instances. I’m definitely glad I had this plan on my last tv because when the screen went, I was able to upgrade to an oled for the same price. When I got the new LG oled, I bought another plan. I’ve bought several plans and will continue to recommend them, especially with appliances and TV’s which do not last like they should anymore.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Portable and Powerful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. I bought it knowing that it would eventually come in handy because I had similar product that worked well, but the longevity of the other brand was short lived. I woke up one day and my right leg and hip was in so much pain I could barely walk. After a 15-minute session with this device all of my muscles loosened up to the point where I could walk again. The next day the pain was completely gone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad you’re awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that if my product doesn’t work or it breaks down or whatever the issue is that I can take it to the geek squad and get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technically in Good Shape

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the Geek Squad to check my laptop for malware. They found nothing. I could exhale! Late i needed them to check why my fitbit was not charging. They gave me a quick education and helped to avoid buying a brand new fit bit. Thanks ya Lawd!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must have!! it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i add it everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always add it! Ive needed it alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase

    I would recommend this to a friend