Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 6,947 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad is the best

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than knowing if anything happens my product is protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cats didn't like it where I left my indoor griller,they knock it to the floor in the middle of the night. All I had to do,was bring it to closer Best Buy,that was it. The only bad thing is you need to buy it again,if something goes wrong with the item,you need to replace it. It was on sale,but the price for the griller was $60.00 (regular price). So got brand new griller for less than $6.00!! The 1st one was less than 6 months old,when it met my cats,they won!! LoL! No hassle returns,just packed it up,no appointment necessary, the price for it,goes according to the item,the higher the price the more you paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother. She loves it so much, she now wants a bigger one!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say really its good to use their warranty services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good, very, very good garantía perfect,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if I needed help, never used it but was added as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assisted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were very helpful in resolving our problem and very professional in their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad accidental replacement just because I know by experience how convenience and true to what they offer Geed Squad is. I have had bad experience with a product before and the amount of care I receive from the Geek Squad in regards of my issue was surprising. Besides that I paid for the service, you never know how the service really is (speaking of customer service, knowledge of the product, etc) until you really need it. That good experience made me feel comfortable every time I have decided to purchase any geek Squad service. i 100% recommend them no matter how big or small your product is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the conviene, you don’t have to worry if it stop working.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Little Heater!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how small this heater is! It does a great job warming up my studio apartment. Plus the options for how hot and how long to run it are very simple and easy to use. I would definitely recommend this little heater to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons on my old toaster oven become wonky after a year of use. Sadly, I didn't ket a protection plan for that. I put up with the issue for years. Got the plan for my new over, because it was the same brand and I wanted to be protected in case something happened again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HELLO, YOUR PRODUCTS ARE VERY GOOD....HOWEVER SOME MANUFACTURERS DO MAKE MISTAKES.SO I BEST BUY AN INSURANCE THAT OFFERS ME A GOOD PRICE...THANK YOU, MOST SINCERELY RC IN NYC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication installed md program product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your property

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J will continue to buy protection as it gives me peace of mind knowing they are there if my items are damaged or need replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the delivery guy for the call.and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician fixed my mobile phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my Googlr Pixel 8 phone and within a few minutes the Geek Squad tevhnician cleared the problem up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this machine. I had grown really lazy and was using a Nespresso for a really long time and I forgot just how much better a real espresso machine can be. This machine is really easy to use if you're a beginner and is really flexible if you're a seasoned barista. I've really enjoyed exploring different espressos and toying with the grind size and yield. It's always amazing when you dial it in just right and you get the best flavor out of the espresso. I wish the frothing arm had a little more power but it heats up fast and makes a great foam. It just takes a little long. Overall it's an awesome machine. The tamping mechanism and is amazing and consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved My TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with this service and hope it continues. I’d especially recommend for a bigger purchase, a more expensive item or one that is a daily driver or gets heavy usage, I would always get this service. For my Dyson items especially as I haven't had the best luck with them working for long periods of time. So this service has provided me some comfort that my money hasn't gone to waste or been in vain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t risk it! It’s been extremely convenient. I got several appliances replaced

    I would recommend this to a friend